Tasha A Short
Florence,WI
Summary
Detail-oriented and meticulous professional with experience in managing data with precision. Consistently ensures data accuracy while efficiently handling large volumes of information. Proficient in utilizing office software and possesses strong organizational skills.
Overview
16
16
years of professional experience
Work History
Child Protection Professional - Case Manager
Forest County Department of Social Services
09.2023 - 07.2024
- Provided crisis intervention, case management, and counseling for families in CPS DEC cases
- Collaborated with legal teams, including Clerk of Courts and District Attorney's Office, to ensure timely and accurate processing of legal documents
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Corrections/Dispatcher
Forest County Sheriff Department
03.2015 - 09.2023
- Managed crisis situations in high-pressure environment, overseeing inmate care and coordinating emergency responses
- Demonstrated strong multitasking abilities, utilizing multiple computer systems and databases to ensure accuracy of communication and documentation
- Directed dispatching, routing, and tracking of multiple fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Corrections/Dispatcher
Florence County Sheriff Department
05.2013 - 04.2014
- Coordinated emergency responses and provided essential communication in corrections environment, ensuring safety and security
- Directed dispatching, routing, and tracking of multiple fleet vehicles.
- Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
- Maintained high levels of confidentiality and discretion with sensitive information.
Home Health Aide
Dickinson Home Health
04.2008 - 04.2014
- Provided care for two children with complex needs, including cerebral palsy, autism, and hearing loss, assisting with daily living activities and promoting independence
Education
Associates - Accounting and Computer Specialist
Bay De Noc Community College
Iron Mountain, MICorrections Officer/Dispatcher Certification -
Northeast Wisconsin Technical College
Appleton, WI11.2013
Field Training Officer Certification -
Wisconsin Indianhead Technical College
Rice Lake, WIMedical Billing and Coding Certificate -
Rasmussen University
Green Bay, WISkills
- Microsoft Office
- QuickBooks
- CPR Certified
- Certified Nurse's Aide
- Time management
- Case documentation
- Problem-solving
- Attention to detail
- Decision-making
- Positive attitude
- Independent worker
Timeline
Child Protection Professional - Case Manager
Forest County Department of Social Services
09.2023 - 07.2024
Corrections/Dispatcher
Forest County Sheriff Department
03.2015 - 09.2023
Corrections/Dispatcher
Florence County Sheriff Department
05.2013 - 04.2014
Home Health Aide
Dickinson Home Health
04.2008 - 04.2014
Associates - Accounting and Computer Specialist
Bay De Noc Community College
Corrections Officer/Dispatcher Certification -
Northeast Wisconsin Technical College
Field Training Officer Certification -
Wisconsin Indianhead Technical College
Medical Billing and Coding Certificate -
Rasmussen University
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