Tasha Bannister
New Orleans,LA
Summary
A motivated administrative professional seeking a position in a challenging environment. Well-developed and communication skills. Proven ability to efficiently plan and manage multiple assignments to meet tight deadlines.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
The Monteleone Hotel
05.2023 - Current
- Greeting and thanking guests in a sincere, friendly manner
- Checking guests in on arrival and out on departure
- Posting charges to appropriate guest accounts
- Anticipating and addressing guests' needs, and resolving their problems and complaints
- Assisting guests with disabilities
- Operating switchboard and assisting with inquiries
- Assisting the reservations manager with taking reservations
- Collaborating and communicating with other internal departments to ensure guest satisfaction
- Complying with company procedures and safety policies
- Performing duties on a daily checklist/ this is a Contract position
Front Desk Receptionist
Bluegreen Vacations
01.2021 - 04.2023
- My Receptionist's duties and responsibilities include greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait
- In addition, they maintain calendars for appointments, sort mail, make copies, and plan travel arrangements
Valet Cashier
Harrah's Casino and Hotel
05.2019 - 02.2020
- Greets and acknowledges all customers in a friendly, professional manner
- Responsible for securing guest vehicle keys
- Responsible for handling cash register and cash flow and fast and efficient checkout of customers vehicles
- Instruct runners/valets, via two-way radio and/or in person to provide service in particular areas of parking lot, and dispatch same as needed
Retail Banker
Woodforest National Bank
01.2016 - 01.2019
- Opened and closed checking and savings accounts
- Counseled customers on various banking services and products
- Handled customer queries/complaints and resolve their problems
- Maintained statistical and financial records
Education
High school diploma - Hospitality and Tourism
Job corps
New Orleans, LA08.2002
Skills
- Shift management
- Customer Service
- Administrative support
- Clerical experience
- OPERA
- Microsoft Outlook
- Documentation
- EMR systems
- Patient care
- Schedule
- Guest services
- Data Entry
- Microsoft Office
- Accounts receivable
- HIPAA
- Marketing
- Effective Communication
- Typing
- Detail Oriented
- Hotel experience
- Sales
- Team management
- Accounting
- Microsoft Word
Timeline
Front Desk Receptionist
The Monteleone Hotel
05.2023 - Current
Front Desk Receptionist
Bluegreen Vacations
01.2021 - 04.2023
Valet Cashier
Harrah's Casino and Hotel
05.2019 - 02.2020
Retail Banker
Woodforest National Bank
01.2016 - 01.2019
High school diploma - Hospitality and Tourism
Job corps
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