Summary
Overview
Work History
Education
Skills
Work Availability
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TASHA BATES

TASHA BATES

TEXAS CITY,TX

Summary

TASHA BATES Career Objectives I am a fast and friendly learner. I would like to obtain a position utilizing my skills and experience in the fields I have experience and interest in such as management, customer service, cashier, clerical, security, inventory, child/adult care auto lube work, and housekeeping. Summary of Qualifications I have 25+yrs experience in Retail, Stockroom, and Customer Service, Clerical, Scheduling, Data entry, Housekeeping, Dietary, 15yrs in Management and Supervisory. I also have 7yrs experience in home healthcare. I am CPR and First-Aid Certified. Also I have skills in auto and home remodeling. Trusty Job Title with experience in various care settings. Strong background in providing quality care to patients of wide range of ages and backgrounds. Proven track record of successfully diagnosing and treating variety of chronic and acute medical conditions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

27
27
years of professional experience

Work History

Home Health Care Aide

Prime Time
Houston, TX
01.2023 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Assisted disabled clients to support independence and well-being.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Provided transportation and appointments management.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Administered medication as directed by physician.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.

Healthcare Provider

Girling Health Care
Houston, TX
04.2015 - 12.2022
  • Job duties were to perform light housework, cooking, cleaning, medical treatment, bathing of the patient, and anything that the patient can't do that I can assist with
  • Make sure the patient is as comfortable as possible and provide excellent care
  • Reason for leaving is couldn't perform work duties with injury.
  • Met with patients to discuss medical histories and current complaints.
  • Advised patients and community members concerning diet, activity, hygiene and disease prevention.
  • Participated in continuing education and professional development to enhance expertise and skills.
  • Assisted disabled clients to support independence and well-being.
  • Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
  • Followed nutritional plans to prepare optimal meals.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Transported clients for medical and personal outings.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Administered medications in accordance with doctor's instructions.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
  • Assisted with end-of-life care.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Improved patients' comfort with massage and application of topical treatments.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Administered medication as directed by physician.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Developed and implemented care plans for clients.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Scheduled and coordinated medical appointments.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Completed household management tasks for clients within private home settings.
  • Provided direct personal care and administrative services to clients.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

Store Manager

Family Dollar
12.2015 - 05.2017
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Trained new employees on proper protocols and customer service standards.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reported issues to higher management with great detail.
  • Assisted in recruiting, hiring and training of team members.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Completed point of sale opening and closing procedures.
  • Supervised guests at front counter, answering questions regarding products.
  • Rotated merchandise and displays to feature new products and promotions.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Approved regular payroll submissions for employees.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed store organization, maintenance, and purchasing functions.
  • Created employee schedules to align coverage with forecasted demands.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Completed routine store inventories.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Submitted orders for new inventory.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Mentored team members to enhance professional development and accountability in workplace.

Shift Supervisor

Five Below
Webster, TX
09.2014 - 07.2021
  • Job duties consist of taking the truck, checking it in and out, making sure product is accurate with delivery.
  • Storing product in stock room and appropriate places and also on the sales room floor.
  • Staging and restaging products on floor sets, restocking the shelves as needed.
  • Directing Associates in directions that's needed, training associates.
  • The job also consists of providing excellent customer service.
  • Using POS devices to check customer out ensure inventory control.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Housekeeping

Holiday Inn
Texas City, TX
05.2015 - 05.2016
  • Cleaned each room in a timely fashion and provided guests with whatever they needed to the best of my ability.
  • Showed professional hospitality to all guests at all times
  • Followed all company policies.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Changed bed linens and collected soiled linens for cleaning.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Polished fixtures to achieve professional shine and appearance.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Sorted, laundered and put away various laundry items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Operated electronic backpack vacuums and floor sweepers.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Adhered to professional house cleaning checklist.
  • Dusted picture frames and wall hangings with cloth.
  • Handled requests for extra linens, toiletries and other supplies.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Returned emptied garbage receptacles to proper locations.
  • Verified cleanliness and organization of storage areas and carts.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.

Inventory Specialist

RGIS Inventory
03.2014 - 07.2018
  • Conduct an accurate inventory count of merchandise as fast as possible
  • Focus on accuracy and at a fast pace
  • Reason for leaving is job was temporary.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.
  • Established protocols to use for inventory control and management, streamlining internal process.

Assistant Manager

Dollar Tree
League City, TX
10.2012 - 03.2014
  • I preformed opening and closing procedures of business.
  • Trained newly hired associates and regular associates on new procedures.
  • Assisted customers with their personal needs.
  • Received truck unloading and doing inventory check by checking off all merchandise as it was received.
  • Processed merchandise on to sales floor to ensure proper sales of the product.
  • Counted and documented opening and closing cash amounts daily.
  • Successful in managing team of employees in Type retail store.
  • Trained employees in suggested selling and merchandising techniques to meet sales quotas.
  • Enforced policies and procedures and administered disciplinary action to encourage quality performance of retail staff.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Monitored inventory management and assisted with accurate, cost-effective ordering processes.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
  • Maintained exceptionally clean, customer-friendly and well-run Type department.
  • Engaged directly with customers to offer assistance and resolve complaints.
  • Partnered with store and district management to capitalize on new retail business opportunities.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Audited store operations and records under management direction and resolved discrepancies.
  • Trained and developed new employees for ease of transition into team.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Monitored employee compliance with health and safety regulations, proactively correcting issues.

Sales Associate

Charlie Charming
Webster, TX
10.2012 - 01.2015
  • Provided customer service, operated a cash register and counted inventory.
  • I also stocked shelves and preformed markdowns.
  • Greeted customers and answered questions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.

Stockroom Lead

Disney Store
Texas City, TX
09.2011 - 10.2013
  • Received truck check in merchandise received.
  • Unload and process merchandise onto sells floor and stockroom.
  • Organize stockroom and enforce safety procedures while backstage.
  • Supervise and train associates.
  • Also assisted the guest with all their needs.
  • Operated the cash register when needed.
  • Performed opening and closing procedures.

Teacher

Texas City Day Nursery
Texas City, TX
06.2009 - 12.2011
  • I was an after school teacher for after school students.
  • Helped them with homework and fix snacks.
  • I then was moved to the Toddlers room where I helped them with their gross motor skills and fine motor skills.
  • As well as teaching developmental skills.
  • I also relieved coworkers for lunch breaks in the infant room.

Stockroom Processor

TJ Maxx
League City, TX
04.2009 - 07.2010
  • Processed merchandise and operated cash register as needed.
  • Performed customer service.
  • Accepted returns.
  • Helped customers in the fitting rooms and made herself available to whatever department needed my assistance.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked well in a team setting, providing support and guidance.

Housekeeper

Maid For You
La Marque, TX
01.2009 - 01.2012
  • I cleaned houses and office buildings.
  • Responded quickly and efficiently to customer's requests.
  • Tasks depended on customer's needs and requests.
  • Performed cleaning duties (most of the time).

Frontend Supervisor

Ross Dress for Less
Houston, TX
10.2005 - 05.2008

Assisted customers with their purchases, price checks and any questions that need to be answered.

  • Prepared the front-end for business so the day can run smoothly.
  • Kept front-end organized.
  • Made sure waiting lines were limited to three if possible.
  • Assisted co-workers with customers, questions, approving returns and exchanges.
  • Provided cashiers with change.
  • Trained cashiers on register.

Dietary Aid

Clear Lake Regional Hospital
Webster, TX
04.2006 - 03.2008

Job duties consist of customers.

  • Cleaned, restocked and rotated food
  • Cleaned storage and shelves
  • I then was transferred to delivered food trays to patients
  • Assisted patients special orders and menu request
  • I also worked on the tray line preparing patients food
  • And worked in the dish room as well
  • Reason for leaving is life changing reasons.

Stocker

WalMart
Houston, TX
08.2006 - 10.2007
  • Overnight stocker that stocked shelves and assisted customers as needed
  • Reason for leaving is was pregnant and couldn't perform job duties.

Stylist Associate

Hair By Shatorree
Texas City, TX
01.1996 - 01.2005
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Determined appropriate hair treatments based on conditions and textures.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Processed payments, entering sales in register for prompt customer service.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Counted and documented opening and closing cash amounts daily.
  • Assisted customers with merchandise selection and provided personal shopping and styling, generating over Number% revenue growth annually.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Entertained children during cuts to allow guardians to fully focus on appointment services.
  • Checked in with clients to confirm comfort throughout appointments and services.
  • Increased client satisfaction by providing excellent customer service.
  • Helped customers select styles for special events such as prom and formal dances.
  • Offered professional cuts, color services and extensions to salon customers.
  • Answered telephone calls to provide information and schedule new appointments.
  • Answered phone calls and emails to schedule client appointments.
  • Updated client records and maintained client confidentiality.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Studied advanced techniques to develop proficiency and better serve customers.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Consulted with clients on current trends and offered advice on flattering cuts and styles.
  • Developed loyal following of clients by providing high-quality services.
  • Maintained regular client list and successfully handled walk-in customers.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Used social media platforms to promote salon and services.
  • Demonstrated thorough knowledge of all salon products and services.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Recommended products for clients based on individual needs.
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Education

High School Diploma/GED - Texas

LaMarque High School

Criminal Justice

San Jacinto Community College

Skills

  • Computer Skills
  • Typing Speed 30 Words Per Minute
  • Accounting Software (Peachtree, Quickbooks, etc)
  • Apple or Macintosh Computers
  • Data Entry Terminal (PDT, Mainframe Terminal, etc)
  • EMail Software (Outlook, Thunderbird, etc)
  • Graphics or Drawing Software (Photoshop, etc)
  • Internet Browser (Internet Explorer, Firefox, etc)
  • Peripheral Devices (Scanners, Printers, etc)
  • Personal Computers
  • Presentation Software (PowerPoint, Flash, etc)
  • Spreadsheet Software (Calc, Excel, etc)
  • Utility Software (Virus, File Compression, etc)
  • Word Processing Software (Word, WordPerfect, etc)
  • Pain Control
  • Household Chores
  • Home Healthcare
  • Healthcare Terminology
  • Personal Care Assistance
  • Staff Mentoring
  • Grocery Shopping
  • Direct Supervision
  • Quality Education
  • Nursing Assistance
  • Garbage Disposal
  • Sanitizing Surfaces
  • Mobility Support
  • Patient Flow
  • Patient Assessments
  • Food Allergies
  • Purchasing Supplies
  • Medication Side Effect Knowledge
  • Independent Living
  • Company Guidelines
  • Providing Feedback
  • Client Requirements
  • General Housekeeping
  • Social Support
  • Information Intake
  • Language Skills Development
  • Care Planning
  • Dietary Needs
  • Household Management
  • Wheelchair Support
  • Personal Grooming Care
  • Patient Care
  • Behavior Redirection
  • Medication Administration
  • Alcohol Rubs
  • Meal Preparation
  • Light Housekeeping
  • Infection Control Procedures
  • Observational Skills
  • Community Activities
  • Dressing Assistance
  • Bed Transfers
  • Wellness Support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Home Health Care Aide

Prime Time
01.2023 - Current

Store Manager

Family Dollar
12.2015 - 05.2017

Housekeeping

Holiday Inn
05.2015 - 05.2016

Healthcare Provider

Girling Health Care
04.2015 - 12.2022

Shift Supervisor

Five Below
09.2014 - 07.2021

Inventory Specialist

RGIS Inventory
03.2014 - 07.2018

Assistant Manager

Dollar Tree
10.2012 - 03.2014

Sales Associate

Charlie Charming
10.2012 - 01.2015

Stockroom Lead

Disney Store
09.2011 - 10.2013

Teacher

Texas City Day Nursery
06.2009 - 12.2011

Stockroom Processor

TJ Maxx
04.2009 - 07.2010

Housekeeper

Maid For You
01.2009 - 01.2012

Stocker

WalMart
08.2006 - 10.2007

Dietary Aid

Clear Lake Regional Hospital
04.2006 - 03.2008

Frontend Supervisor

Ross Dress for Less
10.2005 - 05.2008

Stylist Associate

Hair By Shatorree
01.1996 - 01.2005

High School Diploma/GED - Texas

LaMarque High School

Criminal Justice

San Jacinto Community College
TASHA BATES