Assisted in creating individualized plans for each family based on their needs.
Provided resources such as counseling referrals or parenting classes as needed.
Acted as an advocate for the best interests of the child while maintaining neutrality towards both parties involved in the case.
Facilitated visits between children and their non-custodial parent in a supervised setting.
Monitored interactions between child and non-custodial parent to ensure safety of the child.
Maintained logs of visitations, including duration, activities, and other details as required by agency policy.
Ensured compliance with all court orders related to supervised visitation sessions.
Advised custodial parents on proper procedures for supervised visits.
Educated families on appropriate behaviors during visitations and conflict resolution techniques when necessary.
Participated in training programs related to supervised visitation monitoring.
Developed strategies for managing challenging behaviors exhibited by either parent or child during visits.
Caregiver
IHSS
Torrance, California
11.2023 - 02.2025
Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Administered prescribed medications on a timely basis following care plan instructions.
Accompanied clients to social events such as movies or plays.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Respected the rights of each individual client while maintaining confidentiality of all personal information.
Supported bathing, dressing and personal care needs.
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Administrative Assistant
DT Ellis Trucking
Wilmington, California
04.2018 - 05.2022
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Cosmetologist/Business Owner
Changing Faces Beauty Lounge
Bellflower, California
01.2008 - 10.2018
Provided consultations to clients on beauty treatments, products and services.
Created customized hair styles according to client's preferences and facial features.
Performed haircuts, coloring, highlighting and styling techniques.
Maintained cleanliness of salon equipment and tools.
Ensured proper sanitation practices were followed at all times.
Managed appointments through scheduling software program.
Attended continuing education classes to stay up-to-date with trends in the industry.
Advised clients on how to maintain their new hairstyles at home.
Performed scalp treatments to improve hair health and texture.
Assisted customers in selecting appropriate retail products for their needs.
Maintained accurate records of customer services provided.
Developed a loyal client base through excellent customer service.
Collaborated with other professionals in the beauty industry.
Trained new staff members on salon policies and procedures.
Engaged with customers by providing friendly conversation during services.
Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
Backed up reception desk by answering phones, scheduling appointments and processing payments.