Tasha Bradley
Saint Paul,MN
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. With a proven track record in team motivation and quality assurance. Expert in training and mentoring staff, enhancing customer satisfaction, and optimizing inventory management. Recognized for maintaining high standards of workplace safety while fostering a collaborative environment that drives success.
Overview
4
4
years of professional experience
Work History
Shift Lead Manager
Davannis
10.2023 - Current
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Evaluated team member performance regularly, identifying areas for improvement as well as recognizing exceptional contributions to the organization''s success.
- Led by example, demonstrating strong work ethic and commitment to excellence.
Cook/server
New Perspective Senior Living
12.2021 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Engaged with residents and accomadated there need and wants
- Communicated closely with servers to fully understand special orders for customers.
Kitchen Staff Member
Davannis
10.2020 - 10.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
- Labeled and stored all food items correctly and checked expiration dates routinely.
Education
High School Diploma -
Tartan High School
Oakdale, MN06-2024
Skills
- Team motivation
- Workplace safety
- Employee training
- Policy enforcement
- Sales strategies
- Staff scheduling
- Training and mentoring
- Relationship building
- Quality assurance
service ace
This award was for best customer service.
Languages
English
Interests
- Helping others
- Cooking
- Baking
- I enjoy helping others and giving back to the community
- Homelessness Outreach
- I enjoy cooking for friends and family gatherings
- Photography
Timeline
Shift Lead Manager
Davannis
10.2023 - Current
Cook/server
New Perspective Senior Living
12.2021 - Current
Kitchen Staff Member
Davannis
10.2020 - 10.2023
High School Diploma -
Tartan High School
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