Justin A. Morales
Bridgeport,CT
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
6
6
years of professional experience
Work History
Supervisor
UNIQLO
10.2019 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Educated staff on organizational mission and goals to help employees achieve success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Observed packing operations to verify conformance to specifications.
Sales Associate
Kohl's
06.2018 - 09.2019
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Arts - Commercial And Advertising Art
Temple University
Philadelphia, PA12-2022
Skills
- Schedule development
- Priority management
- Department organization
- Training and mentoring
- Coordinate supplies
- Workflow Optimization
- Inventory Management
- Team building
Timeline
Supervisor
UNIQLO
10.2019 - Current
Sales Associate
Kohl's
06.2018 - 09.2019
Bachelor of Arts - Commercial And Advertising Art
Temple University