TASHA BROWN
Sweet Home,OR
Summary
Honest, confident and hardworking individual looking to develop a successful career in an organization seeking a team player committed to supporting key objectives.
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
10
10
years of professional experience
Work History
Store Manager
Wesco Automotive Paint Specialties
Springfield, Oregon
07.2021 - Current
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to deliver exceptional customer service.
- Organized inventory management and maintained optimal stock levels.
- Developed and implemented sales strategies to enhance product visibility.
- Resolved customer inquiries and complaints effectively and professionally.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Managed daily banking activities such as deposits and withdrawals.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Interior Cleaner/Wash Crew
Guaranty Chevrolet
Junction City, USA
03.2018 - 07.2021
- My primary responsibilities as a Interior Detailer is to inspect the units for any structural damage and clean.
- Scrub exterior of units, remove dirty water from lavatory, shine tires, and other duties as a assigned.
- Wash inside/outside windows
- Scrub interior/exterior panels
- Empty lavatory waste
- Clean interior seats and floors
- Disinfect lavatory
- Scrub entry stairs
- Supervisor support
Wash Crew
MTR Western
Eugene, USA
03.2017 - 03.2018
- My primary responsibilities on the Wash Crew is to inspect buses for any structural damage, scrub exterior of buses, remove dirty water from lavatory, shine tires, and other duties as a assigned.
- Wash inside/outside windows
- Scrub exterior panels
- Empty lavatory waste
- Apply Tire Shine
- Clean interior seats and floors
- Disinfect lavatory
- Scrub entry stairs
Cashier/Sales Associate
B & I Ace Hardware
Junction City, USA
11.2015 - 03.2017
- My primary responsibilities as a Cashier/Sales Associate are to maintain outstanding customer service, uphold our Mission and Core Values, generate sales, merchandise product, and support the store management team.
- Responsible for mixing paint orders
- Use of Accutinter 1500, HarbilNSC-80, Color Designer Plus
- Process of rentals and returns
- Process of purchase orders, exchanges and returns
- Shipping and Receiving
- Stocks Lumber Yard and Loads Orders
- Balancing of Tills
Education
High School Diploma -
Junction City High School
Junction City06.2016
Skills
- Fork Lift Experience
- Customer service-oriented
- Effective Time Management
- Energetic and Self-motivated Team Player
- Resourceful
- Fast Learner
- Inventory management
- Staff training
- Customer service
- Cash handling
- Team leadership
- Time management
- Employee recruitment
- Problem solving
- Effective communication
- Delegating work
- Inventory oversight
- Store opening and closing procedures
- Shift scheduling
- Customer relations
- Operations oversight
- Performance reviews
- Opening and closing procedures
- Store operations oversight
- Supply ordering
- Training and mentoring
- Customer response
- Bank deposit procedures
- Payroll management
- Employee training
- Verbal and written communication
- Policies and procedures
- Cash management
- Reliable
- Flexible schedule
- Recruiting and hiring
- MS office proficient
- Inventory control
- POS systems
- Store merchandising
- Team building and leadership
References
References available on request
Volunteer Experience
- Defensive Soccer Coach, Kids Sports, Eugene, OR, Present
- Set-up/Tear Down Crew, Habitat for Humanity, Junction City, OR, Present
Timeline
Store Manager
Wesco Automotive Paint Specialties
07.2021 - Current
Interior Cleaner/Wash Crew
Guaranty Chevrolet
03.2018 - 07.2021
Wash Crew
MTR Western
03.2017 - 03.2018
Cashier/Sales Associate
B & I Ace Hardware
11.2015 - 03.2017
High School Diploma -
Junction City High School