Tasha Clemons
Baltimore,MD
Summary
Where integrity meets the workplace.
Overview
6
6
years of professional experience
Work History
Shift Leader
Royal Farms
Baltimore, MD
04.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Evaluated staff performance and provided coaching to address inefficiencies.
EVS Housekeeper
Johns Hopkins Hospital
11.2022 - 04.2024
- Removed waste paper and other trash from premises to designated
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Changed bed linens and collected soiled linens for cleaning.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Nutritional Department
WRNMMC
Bethesda, MD
08.2018 - 10.2021
- Demonstrated strong attention to detail while inspecting cleaned items for quality assurance purposes prior to storage or reuse.
- Enhanced dish cleanliness by efficiently operating and maintaining the dish machine.
- Expedited service times by prioritizing high-demand items when organizing workload during peak hours of operation.
- Contributed to overall kitchen efficiency by promptly providing clean dishes, pots, pans, and utensils for use in food preparation.
- Streamlined kitchen workflow with effective organization of washed items for easy access by culinary staff.
Education
High school diploma -
Meade High
06.2004
Skills
- Order Picking and Processing
- Stockroom Maintenances
- Directing Calls
- Document and Records Management
- Billing Adjustments and Refunds
- Customer Service and Assistance
- Front Desk Operations
- Guest Service and Support
- Hospitality Environments
Timeline
Shift Leader
Royal Farms
04.2024 - Current
EVS Housekeeper
Johns Hopkins Hospital
11.2022 - 04.2024
Nutritional Department
WRNMMC
08.2018 - 10.2021
High school diploma -
Meade High