Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
TASHA CREE

TASHA CREE

Minot

Summary

Adept at quick decision-making and fostering strong relationships, I significantly enhanced customer satisfaction and efficiency at customer service. My tech-savviness and exceptional customer service skills, honed across roles at Target and Kohls, ensure high-quality outcomes. I'm recognized for reliability, multitasking abilities, and a professional demeanor, driving positive impacts in fast-paced environments. Im also a people person, love to make a persons day and always concerned for others more then myself.

Overview

17
17
years of professional experience

Work History

Dasher

DoorDash
03.2023 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.
  • Enhanced communication with customers through proactive updates on order status.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Maintained excellent ratings by consistently delivering orders in a professional manner.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Ensured order accuracy, double-checking items before leaving the pickup location.
  • Provided exceptional customer service, greeting patrons warmly upon arrival for enhanced rapport building.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Adhered strictly to food safety guidelines when handling and transporting orders for utmost quality assurance.
  • Optimized fuel efficiency by planning effective driving routes and minimizing idle time between orders.
  • Resolved customer issues promptly and courteously, resulting in positive feedback.
  • Strengthened relationships with restaurant partners by demonstrating respect and professionalism

Sales/customer Service

Target
03.2018 - 05.2023
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Provided exceptional service to clients, fostering strong relationships and repeat business.
  • Confirmed excellent customer service by quickly resolving customer concerns.
  • Removed safety hazards, soiled items, and trash from customer areas.

Customer Service Cashier

Kohls
01.2013 - 05.2013
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Answered product questions using knowledge of sales and store promotions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.

QSP

NDSG
01.2008 - 10.2011
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Helped clients with in home services, ensuring high levels of satisfaction and loyalty.
  • Developed strong relationships with client, fostering trust and loyalty through consistent communication and followup.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Helped care for, cleaned home, light cooking, occasional assist with wheelchair and shopping.

Education

Highschool Diploma -

Maddock Public School
Maddock, ND
05.2007

Skills

  • Quick decision making
  • Patience and tolerance
  • Reliability and punctuality
  • Safety awareness
  • Professional appearance
  • Efficient multitasking
  • Tech-savviness
  • Cash handling proficiency
  • Customer service
  • Hardworking and responsible
  • Quick learner
  • Customer communication
  • Dedicated team player
  • Relationship building
  • Excellent communication
  • Time management
  • Dependable and reliable
  • Multitasking Abilities
  • Active listening

Accomplishments

Today i may not have a college degree or top certifications, though i believe i have accomplished as much as others from my experiences in working with people and different enviornments constantly, learning to adapt to unexpected situations and being a part of a team. For my accomplishments so far is achieving success and strength in the experiences ive learned from and my accomplishments are not over, i hope to accomplish much more.

Languages

English
Professional Working

Timeline

Dasher

DoorDash
03.2023 - Current

Sales/customer Service

Target
03.2018 - 05.2023

Customer Service Cashier

Kohls
01.2013 - 05.2013

QSP

NDSG
01.2008 - 10.2011

Highschool Diploma -

Maddock Public School
TASHA CREE