Tasha Dahlberg
Visalia,CA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Accomplished Manager successful orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistants Manager
Tacobell
Visalia, CA
11.2020 - 04.2022
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Developed and maintained relationships with customers and suppliers through account development.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Lead/ Key Holder
5 Below
Visalia, CA
04.2021 - 11.2021
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Counted out cash drawers and balanced totals.
- Monitored security areas during busy periods.
- Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Team Lead
Harris Ranch Beef Company
Selma, CA
06.2017 - 04.2021
- Tracked receipts, employee hours and inventory movements.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Reported on updates to project specifications and progress.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Operated production machinery safely to reduce workplace accidents.
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
- Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
- Designed strategic plan for component development practices to support future projects.
Assistant Manager
McDonald's
Visalia, CA
09.2010 - 01.2013
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored security to protect employees, customers and property.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
Front Desk Receptionist
New Hights
Visalia, CA
01.2008 - 01.2010
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Transcribed phone messages and relayed to appropriate personnel.
- Designed employee work schedules to address complete operational needs. The
Education
High School Diploma -
La Sierra
Visalia, CA08.2001
Skills
- Staff Management
- Strategic planning
- Verbal and written communication
- Budgeting
- Coaching and mentoring
- Inventory Management
- Attention to Detail
- Store Policies and Procedures
- Security Practices
- Strong Communication and Interpersonal Skills
- Available Nights, Weekends and Holidays
- Product Knowledge
- Safety and Cleanliness Standards
- Exceeding Customer Expectations
- Customer Service
- Meeting Sales Goals
- Ability to Lift 40 pounds
- Excellent Written and Verbal Communication
- Computer Proficiency and Microsoft Office
- Sales and Promotions
- Adaptable and Flexible
- Cash Handling
- Store Organization
- Reliable and Responsible
- Records Management
- Payment Processing
- Administrative Support
- Research and Data Analysis
- Microsoft Office Suite
- Verbal and Written Communication
- Visitor and Customer Relations
- Multi-Line Phone Systems
- Computer Proficiency
- Accounting and Billing Software
Certification
Hipaa certified, osha certified and cpr cercertified
Hipaa certified, osha certified and cpr certified
i got certified for my hipaa on 03/17/2022 through San joaquin valley college, I got my osha on 04/29/2021 and cpr on 02/22/22
Timeline
Lead/ Key Holder
5 Below
04.2021 - 11.2021
Assistants Manager
Tacobell
11.2020 - 04.2022
Team Lead
Harris Ranch Beef Company
06.2017 - 04.2021
Assistant Manager
McDonald's
09.2010 - 01.2013
Front Desk Receptionist
New Hights
01.2008 - 01.2010
High School Diploma -
La Sierra
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