Tasha Daniels

• Managed the workflow Successfully for the team of 20 which included monitoring for accuracy and creating changes based on inventory
• Prioritized and Scheduled trailers in both yard and dock doors based on completions and delivery times.
• Coordinated Inbound and Outbound schedules ensuring promised delivery times were met.
• Edited and Adapted Load schedules based on daily needs
• Final Verification for BOL documents
• Confirmed and Adjusted shipped product counts to inventory records.
• Trainer for new associates

• Researched and Chose Suppliers
• Executed snow operations
• Received and Verified shipments and communicated with vendors regarding inconsistencies.
• Liaison between Public works, Fire department, Police plus other departments.
• Monitored and record kept delivery status of part ordering.
• Issued parts to mechanics and contractors
• Researched and Chose Suppliers
• Communicated with vendors regarding pricing, availability, and delivery schedule
• Created purchase orders for public works, fire and police department
• Navigated operating systems Lucity and Infor
• Controlled Purchasing card statements, packing slips, invoices, BOL, returns, and exchanges

Cultivated Positive experiences for each customer

Trusted with client sensitive data

Recruited new members

Successfully Resolved customer complaints and trouble-shot IT problems

Insured client resolutions in one call

Active listener

• Organized and scheduled management teams calendars
• Increased department efficiency by managing correspondence, and directing appropriate personnel.
• Ensured Accuracy in data entry tasks, resulting in Improved record-keeping and reduced errors.
• Maintained Organized files and stocked supplies to support team needs and maximize performance.
• Mentored, Trained and Supported new staff members in office policies and procedures.
• Verified Critical details for both inbound and outbound shipments, BOL and invoices

• Coordinated labor & staffing partnerships
• Created management's correspondence to their teams
• Lead Manager of inventory supplies
• Mastered Multiple filing systems

• Helped large volume of customers every day with a positive attitude and a focus on customer satisfaction.

prompt problem-solving.

• Efficiently managed high call volume with exceptional professionalism.
• Educated customers about complicated questions and orders.
• Maintained a high-level of product knowledge providing accurate information and support to customers.
• Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.