TASHA DAVIS

· Responsible for carrying out technical and administrative tasks related to the administration of the Project-Based Voucher (PBV) Program. I currently evaluate, monitor, and manage the PBV wait lists for the selection of clients to be housed under the HUD Project Based Voucher program. The utilization of analytical skills to interpret the waitlist and ensure its accuracy.

· Currently utilize customer service skills to communicate orally and in writing all correspondence necessary for the approval on the Project Based Voucher Program.

· Developed tracking systems to analyze and evaluate data as it relates to the total amount of vacancies to be filled withing each property.

· Currently oversee 19 FWHS (Fort Worth Housing Solutions) properties that are in contract with the agency to provide subsidy assistance to its clients.

· Assist applicants with inquiries via telephone, email, and face to face utilizing interpersonal skill to have a clear understanding of their needs.

· Create Power Point presentations that are presented to train all FWHS property manager illustrating the process, requirements, and flow process of the PBV program.

· Conduct PBV Briefings to all clients approved for the PBV program utilizing an PowerPoint presentation that provides rules and regulations each participant much adhere to while on the PBV program.

· Reviews letters and forms to ensure conformance to current HUD (Housing and Urban Development) regulations and FWHS policy for supervisory approval.

· Review HAP (Housing Assistance Payments) contracts to ensure financial payments are accurate for each participant approved for the PBV program.

· Initiate termination of assistance of families for non-compliance, or non-performance, or other grounds

· Evaluate risks related to the safety of each participant to ensure the quality of the community is in living condition.

· Assure that participants are treated fairly under the Fair Housing regulations.

· Other duties as assigned.

• Jeff Bass 210-910-7574- may contacthours weekly, Serve as a consultant on human resources issues, such as equal employment opportunity and sexual harassment
• Oversee an organization’s recruitment, interview, selection, and hiring processes
• Create SOP’s (Standard Operating Procedures) for the organization for the Human Resource Assistant position
• Created and incorporate company trainings for all staff and help guide new employee through the onboarding process
• Schedule staff required safety trainings with third party vendors and create company training presentations and training plans
• Review and maintain the organization’s time keeping system
• Create company policies and procedures (i.e., Ethics Policy, Attendance and Leave Policy)
• Maintain working relationship with WorkInTexas, Alamo Colleges Fellowship program, and Handshake for the recruitment of employees
• Assist the owner as needed.

• RaVonda Thompson 817-333-3608 36 hours weekly
• Conducts interviews with MTW (Move to Work) participants and applicants to obtain information required to determine eligibility for the Housing Choice Voucher (HCV) Program, establish client's portion of rent, and complete internal forms processing in a timely manner to become eligible for low-income housing/subsidy
• Processes amendments to the Housing Assistance Payments (HAP) Contract to reflect changes in family composition or income and during recertification in a timely manner
• Executes HAP Contracts with property landlords after receiving approved Housing Quality Standards (HQS) Inspection reports within established time parameters with the implementation of policies and procedures for MTW participants and applicants
• Generates HAP, adjustments to HAP, and overpayments to landlords after reviewing HAP amount
• Responds timely to inquiries from owners, clients and the general public by providing general information about the Assisted Housing Programs
• Problem solving skills are utilized to respond and resolves client concerns regarding housing assistance and HAP payments for clients and owners in a timely manner.
• Maintain a working knowledge of policies and procedures established by FWHS and the U.S Department of Urban Housing and Development (HUD) and applies the rules regulations to daily tasks
• Brief/educate applicants and participants on PHA (Public Housing Authority) MTW (Move to Work) program and HCV (Housing Choice Voucher requirements)
• Assist with Reasonable Accommodations for the elderly/disabled participants and applicants within the MTW move to work policies and procedures
• Assure that participants are treated fairly under the Fair Housing Regulations
• All duties performed daily, independently, and as part of a team.

• Faticha Berry 210-477-6000 40 hours weekly
• Quality Assurance skills utilized in the conducting of file of each staff member (10 members of staff) to measure performance as part of on-going quality assurance and to verify accuracy of data
• Met with members of staff on performance goals to identify areas of improvement to help meet monthly goals
• Assisted in the training of new employees to ensure the Housing Assistance Specialist had a working knowledge of the Assisted Housing Programs.
• Recommended and implemented new procedures, systems, and process improvements resulting from desk audits and regulation changes.
• Assisted in monitoring the timely completion and processing of payment for recertification and new admissions
• Responded timely to inquiries from owners, clients, and the public by providing general information about the Assisted Housing Programs and resolves client concerns regarding housing assistance and HAP for clients and owners in a timely manner
• Managed client's file integrity in accordance with privacy and confidentiality laws and regulations
• Maintained a working knowledge of policies and procedures as established by HUD and/or SAHA (San Antonio Housing Authority), and of all Assisted Housing Programs and Moving to Work (MTW) programs
• Communicated program guidelines to new participants during resident briefings, conducts landlord orientations, and facilitates informal conferences
• Regulated file reviews involving program abuse and/or fraud
• Formulated weekly, monthly, quarterly, and other reports relating to department production and workflow
• Assured that participants are treated fairly under the Fair Housing regulations
• Supported Housing Assistance Specialist and duties as needed (i.e., conduct appointment, process client accounts)
• Provided support to Assistant Manager with supervision of staff to assist with solving problems as it related to production and performance issue
• Other duties as assigned.

• Garza 210-477-6000- 40 hours weekly,
• Conducted interviews with MTW move to work participants and applicants to obtain information required to determine eligibility for the Housing Choice Voucher (HCV) Program, establish client's portion of rent, and complete internal forms processing in a timely manner to become eligible for low-income/subsidy housing.
• Processed amendments to the Housing Assistance Payments (HAP) Contract, between San Antonio Housing Authority (SAHA) and the landlord, to reflect changes in family composition or income and during recertification in a timely manner
• ExecutedHAP Contracts with property landlords after receiving approved Housing Quality Standards (HQS) Inspection reports within established time parameters with the implementation of policies and procedures for MTW participants and applicants
• Assured that participants are treated fairly under the Fair Housing regulations
• Generated HAP, adjustments to HAP, and overpayments to landlords after reviewing HAP amount
• Responded timely to inquiries from owners, clients and the general public by providing general information about the Assisted Housing Programs and resolves client concerns regarding housing assistance and HAP for clients and owners in a timely manner.
• Maintained a working knowledge of policies and procedures established by SAHA and the U.S. Department of Urban Housing and Development (HUD) and applies the rules regulations to daily tasks
• Briefed/educated applicants and participants on PHA MTW program and HCV housing choice voucher requirements.
• Maintained communication with applicants, participants, and landlords through oral and written communication.
• Assisted in analyzing issues/problems and developing a positive outcome.
• All duties performed daily, independently, and as part of a team.

• Tonya King 877-541-7905 40 hours weekly

• Obtained Knowledge of state and federal program eligibility guidelines, regulations, and policies; social service eligibility requirements; and community welfare resources.
• Displayed skill in interviewing, in conducting individual needs assessments, and in the use of a computer and applicable software. Obtained, verified, and calculate income and resources to determine client financial eligibility.

• Maintained productive working relationships, gathered and evaluated information, conducted research and investigations, performed fundamental math operations and data analysis, effectively communicated, and gave others direction.

● Document case records using automated equipment to form a record for each client.

● Communicates on an intermediate level with others (internally and externally) to provide, exchange, or verify information. Make inquiries and resolve conflicting statements.

● Organize, prioritize, writing, proofreading, editing, filing, record keeping.

● Certifies program eligibility, computes benefit levels, and determines the length of eligibility.

● Processed, monitored, reviewed, and communicated case status and changes to clients, their families, or authorized representatives. .

● All duties performed daily, independently, and as part of a team.