Managed all aspects of Commercial general llability claims including litigated and non litigated losses.
Interfaced with insureds, claimants and attorneys.
Negotiated monetary compensation for losses as well as organized and communicated claim activity to resolution.
Lead Instructor
LEARN Charter School Network
Chicago, IL
03.2009 - 06.2016
Led instruction with lessons created from national and state curriculum guidelines.
Analyzed and utilized academic data to drive instruction.
Additionally, utilized a student centered approach to teaching and implemented a variety of teaching methods to support their needs.
Exercised strong problem solving skills in a variety of areas including, managing student academic learning and behavior.
Incorporated character building in the classroom environment.
Sought and maintained strong relationships with parents to help facilitate student success.
Facilitated and encouraged students to see beyond themselves in the world that they live.
Fifth Grade Instructor
District 89 School System
Maywood, IL
08.2007 - 06.2008
Created and implemented lessons according to the guidelines of the district and school.
Established clear academic and behavior objectives for students and communicated those objectives to the parents.
Additionally, developed strong relationships with the students and encouraged perserverance and personal responsibility.
Instituted a rewards program to improve studetn conduct.
Tutored students individually as needed and supported other instructors and administrators as deemed appropriate.
Instructional Assistant/ Student Teacher
Oak Park, IL
10.2004 - 06.2007
Served in a variety of positions including a special education instructional assistant and one on one aide as well as a small group leader.
Observed a and assessed student performance and kept thorough records of progress.
Encouraged students to perserve with challenging tasks.
Identified early signs fo emotional, developmental and health issues with students.
Developed cooperative relationships with parents, colleagues and administrators.
Standardized Test Reader/Assessor Measurement Incorporated
Aurora, IL
05.2004 - 01.2009
Seasonally, read and assessed standardized tests from a variety of states covering subjects in writing, science and reading extended responses.
Following state guidedlines and training to properly assess student responses.
Charter School
Washington D.C.
Served as Co-Chairperson of the Math and Science Night to help bring education and awareness to both students and the community.
Served as Summer School Principal during the 2011 summer term.
Served as State Test Prep Coordinator for the Romano-Butler Campus after school enrichment program for grades 3rd- 8th in mathematics.
Designed and conducted a student development workshop for 8th grade students preparing to apply for acceptance into Tier I and Tier II high schools.
Led 70 unique students (grades 3rd, 4th and 7th) to improve their NWEA test scores in Math and Science with an average growth index of 138%.
Created a classroom culture that engaged minds, encouraged a strong work ethic and energized positive behavior of urban youth.
Education
Middle School
2015
Master of Arts - Mathematics Education
University of Chicago
2006
Bachelor of Arts - Communications/Public Relations Sociology
Alabama State University
1992
Skills
Microsoft Office proficiency Proofreading Meticulous attention to detail Meeting planning Results-oriented Report development Self-directed Self-starter Results-oriented Legal administrative support Professional and mature Strong Problem Solver Dedicated team player Report development
Accomplishments
Founded and led a comprehensive before and after school enrichment program at LEARN.
Skills
academic, administrative support, approach, attention to detail, instruction, Legal, managing, Math, mathematics, Meeting planning, Microsoft Office, problem solving skills, Problem Solver, progress, Proofreading, reading, read, Self-starter, teaching, team player, unique
Claims Operations Analyst I at CNA Insurance Companies/ Best Claims SolutionsClaims Operations Analyst I at CNA Insurance Companies/ Best Claims Solutions