Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tasha Greenhow

Rosedale,MD

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

28
28
years of professional experience

Work History

General Manager

Kentucky Fried Chicken
01.1995 - 01.2000
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

General Manager

Burger King
03.2000 - 05.2011
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.

General Manager

McDonald's
07.2011 - 07.2013
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Introduced new methods, practices, and systems to reduce turnaround time.

House Manager

Flying Colors Of Success Inc.
08.2013 - 06.2014
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Assisted residents with daily hygiene and living tasks.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.

General Manager

Arby's Restaurant Group
07.2014 - 06.2023
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Education

High School Diploma -

Old Mill High School
Millersville, MD

Currently Enrolled - Business Management

Howard Community College
Columbia, MD

Skills

  • Supervisory
  • Managerial
  • Budgeting
  • Payroll
  • Training
  • Food Cost and Control
  • Operations
  • Employee Scheduling
  • Risk Management
  • Business Management Principles
  • Market Growth
  • Profit and Loss Accountability

Timeline

General Manager

Arby's Restaurant Group
07.2014 - 06.2023

House Manager

Flying Colors Of Success Inc.
08.2013 - 06.2014

General Manager

McDonald's
07.2011 - 07.2013

General Manager

Burger King
03.2000 - 05.2011

General Manager

Kentucky Fried Chicken
01.1995 - 01.2000

High School Diploma -

Old Mill High School

Currently Enrolled - Business Management

Howard Community College

Similar Profiles

CREATE PROFILE
Tasha Greenhow