Tasha Gullquist-Rutan
Boise,ID
Summary
Dedicated and experienced medical billing professional seeking transition to a fully remote work environment. Efficient worker with 10+ years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
10
10
years of professional experience
Work History
Medical Payment Analyst
SIF, Idaho Workers’ Compensation
03.2021 - 10.2023
- Improved payment processing efficiency by streamlining workflows and implementing automated systems.
- Reduced errors in payment transactions by conducting thorough data analysis and identifying discrepancies.
- Developed strong relationships with vendors to negotiate favorable payment terms, benefiting the company''s cash flow.
Billing/Recovery Specialist 3, Workers’ Compensation
St. Luke’s Health System
07.2016 - 03.2021
- Enhanced debt recovery rates by implementing effective collection strategies and techniques.
- Improved client satisfaction through timely communication and resolution of account discrepancies.
- Assisted in the development of new policies and procedures to streamline the recovery process and minimize losses.
Workers’ Compensation Billing and Follow-Up Representative
Trinity Health Systems
08.2014 - 07.2016
- Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Increased overall efficiency of the billing department by regularly auditing internal procedures and suggesting improvements.
Front Office Receptionist
Idaho Foot and Ankle
10.2011 - 03.2014
- Enhanced customer satisfaction by providing timely and accurate information in response to inquiries.
- Streamlined front office operations by effectively managing appointments and maintaining up-to-date patient records.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
Communications Electronics
United States Air Force
09.2000 - 02.2007
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Education
Certificate in Medical Billing and Coding -
Carrington College
Boise, IdahoAssociate in Applied Science, Electronics Systems Technology -
Community College of the Air Force
Skills
- Extensive knowledge of billing laws and regulations
- Knowledgeable in coding from ICD-10-CM, CPT, and HCPCS
- Able to interpret medical diagnostics, procedural terminology, and medical reports
- Experienced in interpreting and explaining various billing policies and procedures
- Skillful in use of desktop applications
- Detail-oriented with the ability to quickly adapt and learn new concepts and skills
- Strong communication skills; able to effectively work with those persons inside and outside the organization
- Highly efficient and organized with strong attention to detail
- Effectively able to exceed expectations while working in a remote setting
- Capable of working effectively in a group setting, as well as individually
- Trained to utilize multiple medical programs/software
Relevant Experience
- Reviewed, researched, and processed hospital and physician bills accordance with all state/federal laws and regulations
- Expertly communicated with adjusters, patients, employers and attorneys to obtain information or to answer any questions or concerns
- Processed bills promptly for return to Workers’ Compensation carrier with additional information, if needed
- Ensured all medical bills associated with the claim were accurate prior to billing to surety/TPA
- Maintained all appropriate claims files and followed-up on suspended hospital bills
- Prepared and processed appeal letters/forms and motions; submitted to surety/TPA within state timeliness guidelines
- Ensured all bills were paid within the state’s worker’s compensation fee schedules
- Utilized online tools and telephone systems to follow up on claims billing
Timeline
Medical Payment Analyst
SIF, Idaho Workers’ Compensation
03.2021 - 10.2023
Billing/Recovery Specialist 3, Workers’ Compensation
St. Luke’s Health System
07.2016 - 03.2021
Workers’ Compensation Billing and Follow-Up Representative
Trinity Health Systems
08.2014 - 07.2016
Front Office Receptionist
Idaho Foot and Ankle
10.2011 - 03.2014
Communications Electronics
United States Air Force
09.2000 - 02.2007
Certificate in Medical Billing and Coding -
Carrington College
Associate in Applied Science, Electronics Systems Technology -
Community College of the Air Force
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