Tasha Hamby
Wartburg,TN
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Tracy Larabee, CPA
01.2023 - 12.2024
- Greeted and welcomed guests, providing a positive and warm first impression of the company.
- Managed a high volume of incoming calls, directing them to the appropriate individuals.
- Scheduled appointments and maintained an organized calendar for our staff members.
- Efficiently handled all incoming and outgoing mail, packages, and deliveries.
- Maintained cleanliness and organization of the front desk area at all times.
- Provided administrative support as needed, including data entry and filing.
- Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively.
- Served as a point of contact for building maintenance requests such as repairs or cleaning services.
- Assisted in the new hire process and training of temporary employees.
- Managed inventory of office equipment, ensuring availability and coordinating repairs or replacements as needed.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Human Resource Operations
Leidos
08.2022 - 12.2022
- Company Overview: contract through ABBTECH PROFESSIONAL SERVICES
- Entered data and reviewed COVID vaccination cards and negative test results in Vector, responded to employees once those transactions or reviews were complete.
- Entered COVID vaccination information into Workday, then uploaded documents into the employee master files.
- Performed quality control reviews on COVID-related Workday cases.
- Performed intake (via phone or email) of new reported cases of COVID among employees; outreach to employees identified as close contacts of employees testing positive; and receipt/review of negative COVID test results to authorize the return of employees to the workplace.
- Responsibilities also included reporting to government (customer) agencies requesting documentation for employees working at a State or Federal facility.
- Assisted in communication with HR Business Partners, HR Centers of Expertise (COEs), managers, and other members of the HR Services organization; and preparation of weekly presentations for the Group HR functions and executive leadership outlining COVID case volumes along with close contact notifications.
- Assisted in employment verification, onboarding, and internal transfer documents.
Business Support Representative/Administrative
Tennessee Valley Authority
08.2021 - 07.2022
- Company Overview: contract through MINDLANCE INC.
- Ensured/coordinated entry and proper classification of required data/schedules into various information and business reporting systems.
- Formatted and retrieved standard and non-standard reports from various business systems.
- Identified and resolved discrepancies found in data given.
Administrative Assistant II
Tennessee Department of Health
07.2020 - 07.2021
- Company Overview: contract through LATITUDE 36
- Maintained supply of necessary paperwork (make copies as needed).
- Managed inventory such as testing and office supplies.
- Assisted with traffic route control setup.
- Assisted with COVID-19 daily testing.
- Completed assessment and triage form for each individual.
- Entered triage information into Red Cap system.
- Received and matched test results in a timely manner.
Dealer Service Specialist
Automotive Finance Corporation
08.2019 - 04.2020
- Responded to dealer inquiries regarding AFC's services and products.
- Reviewed titles for accuracy.
- Visually verified vehicles prior to funding.
- Provided dealers with titles upon payoff.
- Collected payments.
- Utilized various systems to track dealer accounts and sales opportunities.
- Used applications such and COSMOS & ORACLE.
MH Post Closing Loan Processor/Auditor
FirstBank
06.2018 - 08.2019
- Booked manufactured home loans.
- Prepared files prior to funding.
- Entered pertinent information with accuracy.
- Generated Macro - Booking Sheet.
- Entered customer ACH information.
- Maintained spreadsheets/reports.
- Updated several booking and dealer spreadsheets.
- Collaborated with teammates daily to achieve individual and team goals.
Administrative Assistant/Receptionist
FirstBank
01.2018 - 05.2018
- Company Overview: temporary job through STAFF SOURCE
- Opened and closed the office daily.
- Answered phone calls for each department.
- Welcomed guests.
- Responsible for all incoming and outgoing mail.
- Kept mailroom and kitchen stocked.
Data Entry Specialist
KNOX COUNTY HEALTH DEPARTMENT
09.2017 - 12.2017
- Company Overview: contract through STAFFING SOLUTIONS
- Entered and updated data from health forms for all Knox County School students, staff and faculty.
- Verified insurance information and then proceeded to bill.
- Scanned flu forms into the health department's database.
Quality Control Inspector
Canberra Industries
05.2017 - 09.2017
- Company Overview: contract through ASCENT PROFESSIONALS
- Used precision measuring instruments meeting military standards.
- Audited quantities and part numbers with procurement data to ensure accuracy of orders.
- Approved and rejected items, and recorded inspection and disposition information.
- Prepared inspection procedure outlines for subsequent inspections, using data from drawings, manufacturing manuals, and customer specifications.
Customer Service Representative
Covenant Health
12.2016 - 04.2017
- Company Overview: contract through STAFFING SOLUTIONS
- Assisted patients with billing questions.
- Processed and adjusted patient billing.
Scheduling Specialist
ADT Security Services
05.2016 - 12.2016
- Assisted customers with scheduling technician appointments.
- Worked with technicians and programmers to find immediate technical solutions.
- Assisted field techs to locate and reschedule appointments, take payments, and clear completed jobs.
- Called customers to schedule mandatory upgrades.
Administrative Assistant
David J. Ewan, CPA, PLLC
01.2025 - Current
Education
High School Diploma - undefined
Coalfield High School
Coalfield, TN05.2003
Skills
- Word
- Microsoft Excel
- ACH
- Precision Measuring Instruments
- Multi-line Phone Systems
- Manufacturing
- Quality Inspection
- SAP
- Triage
- Office Management
- Insurance Verification
- Quality Control
- Google Cloud Platform (1 year)
- SharePoint (1 year)
- Human Resources
- Workday
- Search engines
Certification
- Filing & organization — Proficient, June 2021, Arranging and managing information or materials using a set of rules, Full results: Proficient
- Administrative assistant/receptionist — Proficient, June 2022, Using basic scheduling and organizational skills in an office setting, Full results: Proficient
- Project timeline management — Proficient, May 2020, Prioritizing and allocating time to effectively achieve project deliverables, Full results: Proficient
- Spreadsheets with Microsoft Excel — Proficient, December 2022, Knowledge of various Microsoft Excel features, functions, and formulas, Full results: Proficient
- Work motivation — Proficient, May 2020, Level of motivation and discipline applied toward work, Full results: Proficient
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
David J. Ewan, CPA, PLLC
01.2025 - Current
Administrative Assistant
Tracy Larabee, CPA
01.2023 - 12.2024
Human Resource Operations
Leidos
08.2022 - 12.2022
Business Support Representative/Administrative
Tennessee Valley Authority
08.2021 - 07.2022
Administrative Assistant II
Tennessee Department of Health
07.2020 - 07.2021
Dealer Service Specialist
Automotive Finance Corporation
08.2019 - 04.2020
MH Post Closing Loan Processor/Auditor
FirstBank
06.2018 - 08.2019
Administrative Assistant/Receptionist
FirstBank
01.2018 - 05.2018
Data Entry Specialist
KNOX COUNTY HEALTH DEPARTMENT
09.2017 - 12.2017
Quality Control Inspector
Canberra Industries
05.2017 - 09.2017
Customer Service Representative
Covenant Health
12.2016 - 04.2017
Scheduling Specialist
ADT Security Services
05.2016 - 12.2016
High School Diploma - undefined
Coalfield High School
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