tasha hammond
Morrison,TN
Overview
25
25
years of professional experience
Work History
Legal Assistant
Youngblood & Associates
12.2023 - 02.2024
- Manages client communication throughout case preparation process
- Educates clients on the process of opening a case with Mano a Mano and ensure compliance with the Immigration Legal Services procedures established
- Works directly with clients to gather and prepare case documentation and evidence
- Maintains client files current and organized
- Develops community education materials on immigration topics and current events; and Provides direct outreach to immigrants in Lake County in need of immigration legal services.
Dispatcher
Agri Hauling
11.2022 - 12.2023
- Receiving emergency and non-emergency calls monitoring driver logs, keeping records, addressing problems, and dispatching appropriate team members
- Scheduling and assigning drivers and vehicles
- Reviews next day/week deliveries and pick-ups and develops a dispatch plan
- Enters all assignments into database (TMW Suite) Notifies drivers of daily assignments Tracks Drivers out on delivery/pick-up Assists Drivers in troubleshooting when necessary
- Conducts performance discussions and trainings
- Communicates with customers to assist in scheduling daily/weekly activities
- Informs customers of delivery/pick-up times
- Answers customer questions about delivery/pick-up
- Use Google docs or Excel to manage daily deliveries and pickups
- Used Truckstop software for our load board to get loads for drivers.
Logistics Coordinator
Ozark River Manufacturing
01.2020 - 01.2022
- Oversee all logistics details including managing the most cost-effective freight and ground carriers
- Enter BOL information and provide packing slip information
- Manage the traffic flow coming on and off the facility dock
- Enter all freight and UPS ground tracking into the CRM
- Communicate daily with the sales team on logistics issues and answer shipping questions
- File freight claims on damaged or missing shipments
- Prepare and negotiate rates and terms for existing and prospective lanes to win new and ongoing drivers
- Communicate with carrier operations, and any other parties handling your freight, to ensure that shipper and consignee are aware of any challenges or issues that may occur
- File freight claims on damaged or missing shipments
- Schedule all international shipments both ground and freight
- Confirm customer invoices for accounting concerning freight and product charges
- Plan and coordinate road, sea, and air freight for international and domestic shipments
- Generate all shipping paperwork including assisting with customs clearance and commercial paperwork for all international shipments
- Liaise directly with domestic/international suppliers and partners
- Develop and maintain documented procedures, practices, and techniques for effective Logistics activities to ensure sustainability
- Develop and maintain knowledge of customer and country requirements for distribution
- Monitor cargo progress and keep management and customers updated
- Track, validate, resolve errors, and process shipping routes
- Worked closely with accounting and reduced our overall margin for freight cost by 45%.
Ordering Administrator
Ozark River Manufacturing
01.2020 - 01.2022
- Handle order entry and freight scheduling of all Reseller, B2C, National, E-Commerce and Customer Care orders into the File maker CRM database
- Provide freight quotes and provide estimated ship times
- Provide communication to consignees on any shipping delays or rerouting issues
- Work closely with accounting to reconcile order and freight cost amounts
- Handle special projects directed by the VP of Operations
- Take phone calls and emails from customers, including requests through a ticketing system
- Provide invoices to customers upon request
- Provide order receipts and receive instructions to Reseller, National and E-Commerce customers
- Reviewing and maintaining the inventory levels through the Amazon website.
Customer Service
Ozark River Manufacturing
01.2020 - 01.2022
- Answering phones and helping customers with issues
- Ensuring that customers are satisfied with products or services
- Assist customers in placing orders, fulfilling refunds, taking payment information and handling exchanges
- Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints
- Follow communication guidelines, policies, and procedures
- Collected and documented orders Greeted customers.
Distribution Clerk
Newell Brands
01.2008 - 01.2010
- Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment
- Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials
- Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or record keeping purposes
- Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates
- Deliver or route materials to departments, using work devices, such as hand truck, conveyor, or sorting bins
- Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter
- Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications
- Requisition and store shipping materials and supplies to maintain inventory of stock
- Contact carrier representatives to decide or to issue instructions for shipping and delivery of materials
- Compute amounts, such as space available, shipping, storage, or demurrage charges, using a computer or price list.
Picker Packer-Distribution
Newell Brands
01.2007 - 01.2020
- Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise
- Obtain merchandise from bins or shelves
- Complete order receipts
- Keep records of out-going orders
- Place merchandise on conveyors leading to wrapping areas
- Requisition additional materials, supplies, and equipment
- Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery
- Move levers or controls that operate lifting devices, such as forklifts, lift beams with swivel-hooks, hoists, or elevating platforms, to load, unload, transport, or stack material
- Position lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for transport to designated areas
- Manually or mechanically, load or unload materials from pallets, skids, platforms, lifting devices, or other transport vehicles
- Perform routine maintenance on vehicles or auxiliary equipment, such as cleaning, lubricating, recharging batteries, fueling, or replacing liquefied gas tank
- Weigh materials or products and record weight or other production data on tags or labels
- Operate or tend automatic stacking, loading, packaging, or cutting machines
- Load and unload trucks, vans, or automobiles
- Verify the contents of inventory loads against shipping papers
- Turn in receipts received from deliveries
- Drive vehicles with capacities under three tons to transport materials to and from specified destinations, such as plants, offices, or within industrial yards.
Manufacturing Assembler
Newell Brands
01.1999 - 01.2007
- Manually or mechanically build products such as Clippers, blades, housings as directed
- Keep up with daily logs of production
- Test the products fit, performance, and function
- Train new employees on any given job
- Make accurate decisions on the finished product before it leaves the factory.
Education
Warren County High School
05.1997
High Performance Leadership Skills
01.2012
Skills
- Microsoft Works (10 years)
- Microsoft word (10 years)
- Excel (10 years)
- Microsoft office (10 years)
- Spreadsheets (10 years)
- PowerPoint
- Manufacturing (10 years)
- Packaging (10 years)
- Logistics (3 years)
- JDEdwards /AS400/SAP Operating Systems (10 years)
- High Performance Leadership Skills 2012
- TMS Software
- Truckstop load board
- Motive(GPS)
Timeline
Legal Assistant
Youngblood & Associates
12.2023 - 02.2024
Dispatcher
Agri Hauling
11.2022 - 12.2023
Logistics Coordinator
Ozark River Manufacturing
01.2020 - 01.2022
Ordering Administrator
Ozark River Manufacturing
01.2020 - 01.2022
Customer Service
Ozark River Manufacturing
01.2020 - 01.2022
Distribution Clerk
Newell Brands
01.2008 - 01.2010
Picker Packer-Distribution
Newell Brands
01.2007 - 01.2020
Manufacturing Assembler
Newell Brands
01.1999 - 01.2007
Warren County High School
High Performance Leadership Skills
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