Self-directed contributor with a strong attention to detail and a resilient approach to challenging situations. Proficient in maintaining and managing highly sensitive documentation, leveraging effective communication and collaboration skills. Skilled in drug screening, investigator interviewing, and efficiently managing classified documentation within high caseloads.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Family Services Specialist (Child Protective Services)
Chesterfield County DSS
11.2021 - Current
Assist family services staff in child welfare
Transcribe interviews conducted during the course of investigations and family assessments
Assist with redacting and organizing sealed records in response to appeal requests using Adobe and Microsoft
Conduct home visits
Interviews and attend court hearings at the direction of the Family Services Specialists
Oversee visits between parents and children
Emergency shelter duty
Documents daily reports using Microsoft and Adobe
Maintains team databases and spreadsheets
Recognized by leadership for effective communication and applying foresight to potential issues proactively before an adverse outcome occurs
Appreciated for prompting collaboration and team building by setting up on and off-site activities
Recognized for reducing case lifecycle by 50% within my eight months.
Human Resource Administrative Intern
Jewish Family Services of Richmond
09.2023 - 11.2023
Assisted with new hire paperwork and conducted Employee/Volunteer file audits
Participated in community marketing activities to promote agency services
Developed and maintained a robust network of community connections to enhance agency visibility
Represented JFS positively to external groups, bolstering awareness and support
Assisted in quarterly client chart audits and recruited volunteers for the Senior Engagement Program.
Correctional Officer
Chesterfield Women’s Community Corrections Alternative Program
01.2018 - 11.2021
Celebrated for decreasing recidivism by effective use of EPICS (Effective Practices in Community Supervision) and being as exemplar
Established a strong personal brand for creative a collaborative working environment and building strong teams
Recognized for consistently stepping up to fill in on scheduled days off
Organized institutional contraband searches, investigations for contraband materials (individually or as part of a specialized team) confiscating contraband in accordance with facility and contracting agency policies and procedures
Completed weekly urinalysis and strip-searches
Oversee daily transportation of offenders / client to work sites and monthly intake of newly assigned offenders / client (including coordination of routes, head counts, reporting any offender / client violations during transport to watch commander)
Completed incident and other business critical reporting in Coris and other daily logs (Violations, Citations etc.) while proactively processing inbound and outbound mail
Ensure prompt and appropriate assistance to offenders in the event of injury, illness, or trauma
Ensure visitors are properly verified and adhere to protocol
Logging and reporting information using Microsoft and Adobe.
Security and Safety Officer
Top Guard Security (Dominion Energy)
10.2015 - 04.2018
Performed patrol activities according to Security Plans, process and procedures, work schedules and written/verbal directions
Patrolled office buildings, malfunctioning equipment, illegally parked or abandoned motor vehicles, and assist employees, and visitors
Patrolled site limited and/or isolated areas requiring climbing stairs and ladders, accessing roof areas, catwalks and crawling into spaces to identify/report safety issues, alarms, mechanical and/or facility repair
Logging and reporting information using Microsoft and Adobe
Complete incident and other business critical reporting using security clearance applications
Actively worked with Police, Fire, and EMS on calls received affecting Dromion Energy work sites.
Education
Bachelor of Science - Human Services
Old Dominion University
Norfolk, VA
05.2024
Human Resource Administrative Intern -
Jewish Family Services of Richmond
11.2023
Associate of Applied Science - Criminal Justice
J. Sergeant Reynolds Community College
Richmond, VA
12.2017
Community Corrections Intern - Internship
Henrico County Community Corrections Probation Uni