Tasha Hess
Jackson,MO
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
MoWearUSA
06.2019 - 06.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Customer Service Representative
Rhodes 101 Convenience Store
08.2017 - 07.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Managed timely and effective replacement of damaged or missing products.
Education
High School Diploma -
Cape Central High School
Cape Girardeau, MO05.2000
Skills
- Reception Oversight
- Presentation Design
- Database Management
- Appointment Scheduling
- Mail Handling
- Office Administration
- Customer Service
- Mail Distribution
- Social Media and Promotions
- Customer Relations
Timeline
Administrative Assistant
MoWearUSA
06.2019 - 06.2020
Customer Service Representative
Rhodes 101 Convenience Store
08.2017 - 07.2018
High School Diploma -
Cape Central High School
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