Tasha Hinton
McKinney,TX
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Realtor
JPAR Real Estate
05.2023 - Current
- Assist buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Write contracts to outline sales and purchases of properties.
- Resolve client concerns related to home purchases to maintain high satisfaction ratings.
- Advise and inform prospective clients on current market activities and conditions.
- Compare recently sold area properties to determine competitive market prices.
- Negotiate, facilitate, and manage real estate transactions.
Agent Experience Partner
Opendoor
01.2022 - 05.2023
- Licensed co-listing agent responsible for the resale of a portfolio across the San Antonio and Corpus Christi, TX markets
- Successfully negotiated and closed over 200 transactions during my tenure while maintaining nearly excellent customer service levels from buyer’s agents
- Team player often partnering to create solutions internally and externally to include title partners, vendors, executive leadership, project managers, and buyer’s agents across Texas
- Consistent with driving results through continuous prospecting, training, and developments to meet or exceed company expected metrics
- Obtained licensure in the state of Illinois concurrently with full-time employment., Responsible for leading admissions team to meet or exceed new student undergraduate and graduate enrollment plans
Real Broker
Realtor
01.2019 - 01.2022
- Responsible for all marketing, sales, contracts, and negotiations.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Conducted competitive market analysis to determine optimal pricing for properties
Sr Executive Advisor, Assoc Director of Admissions
Adtalem-DeVry University
03.2012 - 05.2018
- Assisted prospective students with admissions by processing paperwork, arranging and conducting campus tours and conducting follow-up activities.
- Completed approximately 100 phone calls day to generate prospective students and guide students through admissions process.
- Maintained full knowledge of institution's catalog to fully explain course offerings and select programs to best fit each potential student's needs and goals.
- Coordinated and participated in campus recruitment events, orientation programs and open houses.
- Analyzed operations and management of business and provided analysis, recommendations or improvements.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Trained new and existing employees on customer service best practices to improve overall customer handling skills.
Director of Admissions
Vatterott Educational Centers
01.2011 - 01.2012
- Increased campus enrollment by 12% from prior year
- Developed and facilitate trainings necessary to develop skilled admissions personnel leading to promotions of two advisors to management roles
- Planned and executed effective marketing plans and events such as open house to create brand awareness
- Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
- Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
- Devised and implemented strategic recruitment plan with consideration to both long and short term goals.
- Advised applicants on prospects for admission and strategies for meeting academic and extracurricular credentials.
Adjunct Instructor
University of Missouri-St. Louis, Lindenwood University
01.2009 - 01.2013
- Concurrently with full-time employment, instructed undergraduate-level organizational communication and speech courses in the department of communication at Lindenwood University and University of Missouri-St
- Louis
- Conducted lectures and facilitated classroom discussions, created lesson plans, assisted students, and assessed and grade student performance
- Facilitated undergraduate oral communication courses to as many as 70 students
Enrollment Advisor, Regional Training Adm
Apollo Grp-University Of Phoenix
05.2007 - 02.2011
- Reached out to applicants via calls, texts, emails and social media.
- Trained and mentored junior enrollment professionals.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Promoted to role of Regional Training Administrator based on successful track record of exceeding expectations
Manager
Enterprise-Rent-A-Car
01.2005 - 01.2007
- Cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Education
M.A - Organizational Communication
University of Missouri
St Louis, MO2009
B.A. - Mass Communication
Lindenwood University
St. Charles, MO2004
Skills
- Contract negotiation
- Business Development
- Cross selling/up-selling
- CRM/Salesforce/Canvas expert
- Consultative selling
- Lead management
- Customer retention
- Sales forecasting and budgeting
- Sales management
- Business analytics
- Training and development
- Cross functional collaboration
- Exceptional communication, presentation, &
- Interpersonal skills
Certification
- Licensed Real Estate Agent, TX - 2018-present
Timeline
Realtor
JPAR Real Estate
05.2023 - Current
Agent Experience Partner
Opendoor
01.2022 - 05.2023
Real Broker
Realtor
01.2019 - 01.2022
Sr Executive Advisor, Assoc Director of Admissions
Adtalem-DeVry University
03.2012 - 05.2018
Director of Admissions
Vatterott Educational Centers
01.2011 - 01.2012
Adjunct Instructor
University of Missouri-St. Louis, Lindenwood University
01.2009 - 01.2013
Enrollment Advisor, Regional Training Adm
Apollo Grp-University Of Phoenix
05.2007 - 02.2011
Manager
Enterprise-Rent-A-Car
01.2005 - 01.2007
M.A - Organizational Communication
University of Missouri
B.A. - Mass Communication
Lindenwood University
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