Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tasha Johnson

Lexington,KY

Summary

Accomplished Housekeeping Manager with a proven track record at EMS, enhancing operational efficiency and team productivity through effective supervision and training. Expert in housekeeping operations and adept at fostering a positive work environment, significantly improving cleanliness standards. Skilled in both strategic oversight and fostering strong interpersonal relationships, ensuring high levels of guest satisfaction.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Housekeeping

Baptist Health
12.2021 - Current
  • Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
  • Streamlined housekeeping processes for increased efficiency, ensuring timely completion of tasks.
  • Assisted in training new hires on proper housekeeping techniques, ensuring consistency across the team.
  • Improved overall cleanliness and organization of the facility by implementing efficient housekeeping procedures.
  • Streamlined housekeeping processes by implementing efficient cleaning schedules and procedures.
  • Maintained a safe and comfortable home environment for patients through diligent housekeeping tasks.
  • Contributed to a clean worksite through diligent trash removal and general housekeeping duties.
  • Coordinated with housekeeping staff for timely room turnovers, minimizing delays for incoming guests.
  • Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
  • Enhanced teamwork among housekeeping staff through clear communication and collaboration on daily tasks.
  • Reduced guest complaints by promptly addressing and resolving housekeeping issues.
  • Maintained high standards of cleanliness throughout the property by enforcing strict housekeeping procedures.
  • Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
  • Managed work schedules and task assignments for housekeeping personnel, ensuring optimal coverage and productivity.
  • Collaborated with housekeeping staff to address any room issues or special requests from guests.
  • Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
  • Performed housekeeping duties such as dusting, mopping, vacuuming, and sanitizing countertops.

Housekeeping

UK Hospital
09.2018 - 01.2020
  • Performed light housekeeping duties to maintain a clean, comfortable environment for clients.
  • Assisted in training new hires on proper housekeeping techniques, ensuring consistency across the team.
  • Streamlined housekeeping processes by implementing efficient cleaning schedules and procedures.
  • Contributed to a clean worksite through diligent trash removal and general housekeeping duties.
  • Streamlined housekeeping processes by implementing time-saving techniques and equipment innovations.
  • Improved overall cleanliness by thoroughly performing housekeeping tasks in assigned areas.

Housekeeping Manager

EMS
09.2015 - 10.2018
  • Continuously monitored room availability status to facilitate smooth coordination between housekeeping teams during peak times.
  • Worked with front desk to respond promptly to all guest requests.
  • Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
  • Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
  • Managed staff of Number housekeepers.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Managed team productivity and workflow to exceed quality standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.

Housekeeping

Black Diamond Cleaning Company
10.2012 - 02.2015
  • Performed light housekeeping duties to maintain a clean, comfortable environment for clients.
  • Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
  • Assisted in training new hires on proper housekeeping techniques, ensuring consistency across the team.
  • Streamlined housekeeping processes by implementing efficient cleaning schedules and procedures.
  • Contributed to a clean worksite through diligent trash removal and general housekeeping duties.
  • Maintained clean living spaces for residents by completing routine housekeeping tasks as needed.

Housekeeping

Scott’s Cleaning Service
10.2009 - 04.2011
  • Performed light housekeeping duties to maintain a clean, comfortable environment for clients.
  • Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
  • Continuously monitored room availability status to facilitate smooth coordination between housekeeping teams during peak times.
  • Streamlined housekeeping processes for increased efficiency, ensuring timely completion of tasks.
  • Improved overall cleanliness and organization of the facility by implementing efficient housekeeping procedures.

Housekeeping Room Attendant

Crowne Plaza
09.2005 - 06.2008
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

Housekeeping Cleaner

UK Clinic
03.2003 - 05.2004
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.

Housekeeping

Wall Master Painting Co.
01.1999 - 04.2002

Cleaning new homes after painting

Education

Family Care Center
Lexington Ky
05.2004

Skills

  • Housekeeping
  • Housekeeping operations
  • Housekeeping supervision
  • Stockroom housekeeping
  • Lobby housekeeping
  • Excellent housekeeping

Accomplishments

I was certified by Wall Master Painting Co as a professional cleaner

Certification

  • OSHA Certified
  • ServSafe Food Handler's Certification

Timeline

Housekeeping

Baptist Health
12.2021 - Current

Housekeeping

UK Hospital
09.2018 - 01.2020

Housekeeping Manager

EMS
09.2015 - 10.2018

Housekeeping

Black Diamond Cleaning Company
10.2012 - 02.2015

Housekeeping

Scott’s Cleaning Service
10.2009 - 04.2011

Housekeeping Room Attendant

Crowne Plaza
09.2005 - 06.2008

Housekeeping Cleaner

UK Clinic
03.2003 - 05.2004

Housekeeping

Wall Master Painting Co.
01.1999 - 04.2002
  • OSHA Certified
  • ServSafe Food Handler's Certification

Family Care Center
Tasha Johnson