Dedicated Social Worker offering 6 years of counseling and crisis intervention expertise. Offering comprehensive background in social services and case management, as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources.
Hi, I’m
Tasha Jones
Memphis,TN
Summary
Overview
26
years of professional experience
1
Certification
Work History
Youth Villages
Foster Care Counselor
12.2022 - Current
Job overview
- Checked with newly placed children frequently to support comprehensive success and assimilation.
- Completed 11-13 weekly visitations to check on children, families and home environments.
- Provided in-home training and support to foster parents during weekly meetings to help mitigate problems arising from child behavior.
- Acted as advocate for children in court settings.
- Created and updated systems of organization for case service plans and court reports.
- Attended proceedings and testified for reunification and permanent placement cases.
- Educated families in program resources.
- Established parental eligibility through frequent meetings and reviewing information.
- Verified parent and child records to check matches and overall pairing eligibility.
- Interviewed individuals and families to assess needs and provide informational resources.
- Documented data and completed accurate updates to case records.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Completed home welfare checks to align with state and program guidelines.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Updated 13 case records daily with all client contacts and information.
- Reported child abuse in accordance with legal standards of mandatory reporters.
PORTER-LEATH
Family Service Worker
09.2021 - Current
Job overview
- The Family Service Worker will provide social work/case management services to parents with children between the ages of six(6) weeks and three (3)year old
- Attend recruitment events
- One (1) year experience in a social service or educational setting
- Early Head Start experience.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Knowledge of community resources
- Skill to determine workload priorities to complete tasks with minimum supervision
- Ability to work effectively with parents and staff to improve the quality of life for their children
- Demonstrated administrative and organizational skills
- Ability to work a heavy workload, under pressure of conflicting deadlines and competing needs
- Ability to perceive and deal with sensitive issues while maintaining confidentiality/objectivity
- Record keeping skills to maintain legible, accurate, up-to-date logs so that information is readily researched and retrieved
- Ability to work as a team player to interact and assist all employees as necessary
- Ability to attend local and out-of-town training relevant to the position
- Effective oral and written communication skills to effectively communicate with diverse groups
- Possess the ability to forge a mutually respectful partnership with persons served and their families, conviction about the capacity of people to grow and change the ability to set limits and maintain the helping role of the employee and the ability to intervene appropriately to meet the needs of the persons served and their families.
ALLIANCE HEALTH CARE
Crisis Counselor
11.2016 - Current
Job overview
- Maintain confidentiality of records relating to clients' treatment
- Assess patients for risk of suicide attempts
- Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships
- Collect information about clients through interviews, observation, or tests
- Guide clients in the development of skills or strategies for dealing with their problems
- Fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes
- Evaluate clients' physical or mental condition, based on review of client information
- Prepare and maintain all required treatment records and reports
- Refer patients, clients, or family members to community resources or to specialists as necessary
- Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations
- Meet with families, probation officers, police, or other interested parties to exchange necessary information during the treatment process
- Evaluate the effectiveness of counseling programs on clients' progress in resolving identified problems and moving towards defined objectives
- Answer crisis calls and respond quickly
- Input data in system
- Provide excellent customer service
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Counseled and helped to stabilize consumers and caregivers in crisis situations.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
SHELBY COUNTY SCHOOLS
Teacher Assistant
08.2007 - 11.2016
Job overview
- Provide extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities
- Enforce administration policies and rules governing students
- Discuss assigned duties with classroom teachers to coordinate instructional efforts
- Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations
- Organize and label materials and display students' work in a manner appropriate for their eye levels and perceptual skills
- Type, file, and duplicate materials
- Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities such as restrooms
- Take class attendance and maintain attendance records
- Collect money from students for school-related projects
- Provide customer service
- Effective communication with therapist, families, students, teachers, and staff.
SHELBY COUNTY SCHOOLS
Secretary/Receptionist
08.2007 - 11.2016
Job overview
- Advise students on issues such as course selection, progress toward graduation, and career decisions
- Formulate strategic plans for the institution
- Participate in faculty and college committee activities
- Provide assistance to faculty and staff in duties such as teaching classes, conducting orientation programs, issuing transcripts, and scheduling events
- Direct and participate in institutional fundraising activities, and encourage alumni participation in such activities
- Review student misconduct reports requiring disciplinary action, and counsel students regarding such reports
- Review registration statistics, and consult with faculty officials to develop registration policies
- Answer phones quickly
- Interact with parents, staff, and students
- Provide customer service
- Sale merchandise in bookstore.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
Education
Walden UniversityMinneapolis, MN
Master's from Social Work
12.2021
University Overview
BELLHAVEN UNIVERSITYMemphis, TN
Master's from Business Administration
05.2016
University Overview
VICTORY UNIVERSITYMemphis, TN
Bachelors from Psychology
05.2013
University Overview
Skills
- Assessments
- Foster Care Processes
- Compassionate Care
- Mental Health Treatment Programming
- Records Maintenance
- Family Support
- Crisis Situations
- Case Service Plans
- Therapy and Counseling
- Social Support
Certification
RECEPTIONIST (9 years)
CUSTOMER SERVICE (10+ years)
LEADERSHIP DEVELOPMENT (1 year)
RETAIL SALES (4 years)
Data Entry (6 years)
Scheduling (10+ years)
Customer Service Skills (10+ years)
Case Management (3 years)
Academic Advising
Group Therapy (1 year)
Crisis Intervention (5 years)
Social Work (2 years)
Crisis Management (5 years)
Behavioral Therapy
Addiction Counseling (1 year)
Research
Intake Experience (5 years)
Motivational Interviewing (4 years)
Meeting Facilitation
Certifications and Licenses
CPR Certification
First Aid Certification
Timeline
Foster Care Counselor
Youth Villages
12.2022 - Current
Family Service Worker
PORTER-LEATH
09.2021 - Current
Crisis Counselor
ALLIANCE HEALTH CARE
11.2016 - Current
Teacher Assistant
SHELBY COUNTY SCHOOLS
08.2007 - 11.2016
Secretary/Receptionist
SHELBY COUNTY SCHOOLS
08.2007 - 11.2016
Walden University
Master's from Social Work
BELLHAVEN UNIVERSITY
Master's from Business Administration
VICTORY UNIVERSITY
Bachelors from Psychology
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