Summary
Overview
Work History
Education
Skills
Timeline
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Tasha Jones

Dallas,TX

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Overview

7
7
years of professional experience

Work History

Receptionist (temp)

TNS Med spa
08.2024 - 11.2024
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Organized scheduling for client, customer, and visitor appointments

E-Commerce Shopper

Tom Thumb Grocery
02.2023 - 03.2024
  • Assisted customers with product selection, payment processing, and delivery arrangements.
  • Reviewed customer feedback to identify areas of improvement for the e-commerce shopping experience.
  • Managed online store inventory levels to ensure availability of products.

Outreach Agent 9(temp)

CIOX HEALTH, Health Information Managment
Remote, TX
03.2022 - 08.2022
  • Provided customer service to clients through phone and email communication.
  • Developed customer relationships and ensured satisfaction with services.
  • Responded promptly to customer inquiries and complaints in a professional manner.

Customer Service Representative

CMI Group
Dallas, TX
08.2020 - 02.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Customer Support Specialist

PFSweb
Dallas, TX
02.2018 - 06.2019
  • Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
  • Assisted customers with product installation, troubleshooting, and usage questions.
  • Responded to customer emails and phone calls promptly, courteously, and professionally.

Education

IT Fundamentals

Job Works
Remote
07-2024

Skills

  • Administrative Support
  • Office Management
  • File Management
  • Bookkeeping
  • Project Coordination
  • Technical Support
  • Data Entry
  • Scheduling
  • Recordkeeping and bookkeeping
  • Reception desk management
  • Scheduling appointments
  • Spreadsheet tracking
  • Basic accounting
  • Verbal and written communication

Timeline

Receptionist (temp)

TNS Med spa
08.2024 - 11.2024

E-Commerce Shopper

Tom Thumb Grocery
02.2023 - 03.2024

Outreach Agent 9(temp)

CIOX HEALTH, Health Information Managment
03.2022 - 08.2022

Customer Service Representative

CMI Group
08.2020 - 02.2022

Customer Support Specialist

PFSweb
02.2018 - 06.2019

IT Fundamentals

Job Works

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Tasha Jones