Summary
Overview
Work History
Education
Skills
Websites
Certification
Software
Timeline
Generic

Tasha Koyama

Specialist
Rio Rancho,NM

Summary

Highly-motivated customer success expert with over 10 years of experience in global, fast-paced, and growth environments. Ability to multitask complex projects, allocating resources while using modernized technology to achieve desired results. Accomplished measurable goals working with international and corporate clients.

Overview

18
18
years of professional experience
5
5
Certifications
1
1
Language

Work History

Nonprofit, Government, and Education Specialist

Wipfli
10.2022 - Current
  • Setting up and managing events in iMIS, Pheedloop, GoTo Training
  • Inventory Management for on-site events
  • Customer Service
  • Registrant onboarding
  • Daily Transaction Reporting
  • Post Event Survey
  • Client onboarding in D365/iMIS

Graphic Designer

On Site Sign Ops -OSSO
04.2018 - 09.2022
  • On-site graphics design for large scale events in the music industry

Installer

On Site Sign Ops -OSSO
09.2016 - 07.2022
  • Signage installation for large scale events

Customer Success Manager

LadyBoss Health
11.2020 - 03.2022

Health Coach

Graphic Designer

Deluxe Design
06.2017 - 07.2020

Event Staff

ANOVOS
03.2016 - 09.2018
  • Event Staff for small- and large-scale convention events

Customer Service Representative

Deluxe Design
04.2010 - 06.2017

English Language Teacher

Sumire Kids International School
09.2006 - 11.2008

Education

Bachelor of Applied Arts And Science - Linguistics

The University of New Mexico
05.2026

Associate of Arts - International and Intercultural Communication

Central New Mexico Community College
Albuquerque, NM

Skills

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Certification

Customer Experience Leadership - LinkedIn

Software

Pheedloop

GoTo Training

Adobe Products

Microsoft Products

ChatGPT & Co-Pilot

Timeline

Nonprofit, Government, and Education Specialist

Wipfli
10.2022 - Current

Customer Success Manager

LadyBoss Health
11.2020 - 03.2022

Graphic Designer

On Site Sign Ops -OSSO
04.2018 - 09.2022

Graphic Designer

Deluxe Design
06.2017 - 07.2020

Installer

On Site Sign Ops -OSSO
09.2016 - 07.2022

Event Staff

ANOVOS
03.2016 - 09.2018

Customer Service Representative

Deluxe Design
04.2010 - 06.2017

English Language Teacher

Sumire Kids International School
09.2006 - 11.2008

Bachelor of Applied Arts And Science - Linguistics

The University of New Mexico

Associate of Arts - International and Intercultural Communication

Central New Mexico Community College

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