Summary
Overview
Work History
Education
Skills
Websites
Certification
Software
Timeline
Generic

Tasha Koyama

Specialist
Rio Rancho,NM

Summary

Highly-motivated customer success expert with over 10 years of experience in global, fast-paced, and growth environments. Ability to multitask complex projects, allocating resources while using modernized technology to achieve desired results. Accomplished measurable goals working with international and corporate clients.

Overview

18
18
years of professional experience
5
5
Certifications
1
1
Language

Work History

Nonprofit, Government, and Education Specialist

Wipfli
10.2022 - Current
  • Setting up and managing events in iMIS, Pheedloop, GoTo Training
  • Inventory Management for on-site events
  • Customer Service
  • Registrant onboarding
  • Daily Transaction Reporting
  • Post Event Survey
  • Client onboarding in D365/iMIS

Graphic Designer

On Site Sign Ops -OSSO
04.2018 - 09.2022
  • On-site graphics design for large scale events in the music industry

Installer

On Site Sign Ops -OSSO
09.2016 - 07.2022
  • Signage installation for large scale events

Customer Success Manager

LadyBoss Health
11.2020 - 03.2022

Health Coach

Graphic Designer

Deluxe Design
06.2017 - 07.2020

Event Staff

ANOVOS
03.2016 - 09.2018
  • Event Staff for small- and large-scale convention events

Customer Service Representative

Deluxe Design
04.2010 - 06.2017

English Language Teacher

Sumire Kids International School
09.2006 - 11.2008

Education

Bachelor of Applied Arts And Science - Linguistics

The University of New Mexico
05.2026

Associate of Arts - International and Intercultural Communication

Central New Mexico Community College
Albuquerque, NM

Skills

    Client Relations

    Facilitation

    Personal Development

    Airtable

    Microsoft Products

    Adobe Products

    Pheedloop

    GoTo Training

    Public Speaking

    Customer Satisfaction

    Certification

    Customer Experience Leadership - LinkedIn

    Software

    Pheedloop

    GoTo Training

    Adobe Products

    Microsoft Products

    ChatGPT & Co-Pilot

    Timeline

    Nonprofit, Government, and Education Specialist

    Wipfli
    10.2022 - Current

    Customer Success Manager

    LadyBoss Health
    11.2020 - 03.2022

    Graphic Designer

    On Site Sign Ops -OSSO
    04.2018 - 09.2022

    Graphic Designer

    Deluxe Design
    06.2017 - 07.2020

    Installer

    On Site Sign Ops -OSSO
    09.2016 - 07.2022

    Event Staff

    ANOVOS
    03.2016 - 09.2018

    Customer Service Representative

    Deluxe Design
    04.2010 - 06.2017

    English Language Teacher

    Sumire Kids International School
    09.2006 - 11.2008

    Bachelor of Applied Arts And Science - Linguistics

    The University of New Mexico

    Associate of Arts - International and Intercultural Communication

    Central New Mexico Community College
    Tasha KoyamaSpecialist