TASHA MCARTHUR
Keiser,AR
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
13
years of professional experience
Work History
Housekeeping Room Attendant
The Louis Hotel, Gaylon Lawrence LLC.
04.2023 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Player Services/Marketing
Southland Casino
05.2022 - 12.2022
- Lucky North Players Club enrollment
- Promotions
- Customer Service
Package Handler
FEDEX Ground
10.2021 - 05.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Production Specialist/Material Handler/Shipping Clerk
American Greetings Osceola
01.2017 - 10.2021
- Ensured compliance with relevant regulations, including proper documentation for international shipments.
- Sealed, labeled and transferred completed container to pallets for efficient shipping.
- Helped shipping line by pre-assembling boxes to be filled with finished products.
- Organized work to meet demanding production goals.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Managed inventory levels and restocked supplies to keep up with high production needs.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Packed items into appropriate containers for shipment.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Attached identifying tags to containers to mark with identifying shipping information.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
Highland School District- Food Services
Highland, Arkansas
12.2010 - 12.2016
- Monitored and enforced quality standards for school food services.
- Assisted food services manager in maintaining food and beverage costs.
- Consistently met or exceeded food safety standards through diligent temperature checks, safe storage practices, and proper handling techniques.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Cooked meals according to administrative policies, health code regulations and food service standards.
Education
Diploma -
Rivercrest High School
Skills
- Package scanning
- Freight handling
- Forklift operation
- Shipping documentation
- Pallet building
- Team leadership
- Customer relations
- Self motivation
- Self-starter
- Customer service
- Schedule coordination
- Positive attitude
Middle Initial
TGM
Timeline
Housekeeping Room Attendant
The Louis Hotel, Gaylon Lawrence LLC.
04.2023 - Current
Player Services/Marketing
Southland Casino
05.2022 - 12.2022
Package Handler
FEDEX Ground
10.2021 - 05.2022
Production Specialist/Material Handler/Shipping Clerk
American Greetings Osceola
01.2017 - 10.2021
Highland School District- Food Services
Highland, Arkansas
12.2010 - 12.2016
Diploma -
Rivercrest High School
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