Tasha McCarthy

Friendly Reservation Agent with proficiency in interacting effectively by telephone with guests of diverse ages, backgrounds and interests. Projects service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue. Offering 8 years of experience in Hospitality. Customer-oriented Reservation Agent with over 10 years of experience in Banking/Creditcard/ Merchant services. Hardworking with excellent telephone sales skills. Works to answer all guests questions via phone or email to reach positive outcomes. Outgoing Reservation Agent recognized for using up-selling techniques to maximize revenue in Hospitality and Banking industry. Adept at educating incoming guests of facility amenities and providing guidance on entertainment and restaurant venues. Ready to apply Customer service expertise and 20 years of experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

• Title: Customer Service
• Work Permit: Authorized to work in the US for any employer