Dedicated and empathetic professional with a strong background in educational and healthcare settings, notably at Evergreen Manor Assisted Living. Excelled in creating engaging learning environments and improving patient care through effective communication and teamwork. Skilled in curriculum implementation and patient support, achieving significant improvements in engagement and satisfaction.
Overview
14
14
years of professional experience
Work History
Preschool Volunteer
North Central Elementary
09.2018 - 05.2019
Maintained open lines of communication with other volunteers regarding lesson plans, student concerns, or additional resources required for success in the classroom setting.
Provided individualized attention to each child as needed, addressing their unique learning needs and preferences.
Supported the development of children''s gross motor skills through participation in outdoor play and physical activities.
Assisted in managing classroom behavior by implementing effective strategies, contributing to a positive learning environment for all students.
Led small-group instruction sessions focused on areas where particular students required extra support or enrichment opportunities.
Supported the implementation of age-appropriate educational programs, resulting in increased student engagement and participation.
Promoted literacy skills through storytime sessions, encouraging a love for reading among young learners.
Participated in group activities with students to build teamwork and foster healthy relationships.
Helped students with homework and gave additional tips on studying techniques.
Girl Scout Volunteer
Girl Scouts of the USA
09.2018 - 05.2019
Recognized individual achievements amongst scouts regularly to provide motivation towards continuous improvement.
Boosted fundraising efforts for local community causes through coordinating events and campaigns alongside other volunteers.
Achieved increased community engagement through planning and executing various service projects involving troop members.
Implemented safety guidelines during all scouting activities to ensure physical well-being and emotional security across the board.
Contributed creative ideas for new challenges or initiatives that would enrich every member''s scouting experience.
Promoted diversity and inclusion by ensuring that all activities were accessible to all members regardless of ability or background.
Navigated conflict resolution when interpersonal issues arose amongst scouts or leaders while maintaining professionalism.
Supervised girl scout cookie sales by organizing distribution networks and tracking the progress of each member''s efforts.
Empowered scouts to set personal goals and achieve badges, guiding them through the completion of necessary tasks.
Mentored younger girls in developing essential life skills such as problem-solving, critical thinking, and adaptability through dynamic activities.
Developed leadership skills in young girls with the implementation of age-appropriate training programs.
State Tested Nursing Assistant
Evergreen Manor Assisted Living
06.2007 - 03.2014
Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
Enhanced patient comfort by addressing individual needs and preferences during routine care tasks.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Provided emotional support to patients and families during difficult times, demonstrating empathy and understanding.
Improved patient care by providing compassionate and attentive assistance with daily living activities.
Assisted in the delivery of high-quality healthcare by collaborating with nursing staff, physicians, and other healthcare professionals.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Prevented pressure ulcers development among bedridden patients with consistent position changes every two hours as recommended guidelines.
Contributed to the overall success of the nursing team by providing constructive feedback and participating in ongoing professional development opportunities.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Demonstrated flexibility in adapting to various patient care settings, including long-term care facilities, acute care hospitals, and home health environments.
Enabled better quality rest for patients through diligent observation of nighttime routines, noise reduction efforts, and prompt attention to their needs throughout the night shift hours.
Promoted patient dignity through respectful communication, privacy protection, and culturally sensitive interactions.
Participated in interdisciplinary team meetings to provide comprehensive care planning for each patient''s unique needs.
Contributed to a safer environment for patients by following strict infection control practices and maintaining cleanliness.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Increased patient satisfaction scores through consistent provision of excellent bedside manner and effective communication skills.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Helped patients with self-feeding and assisted feeding, based on individual needs.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Restaurant Team Member
Sassy’s Freeze
05.2005 - 07.2007
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Greeted guests pleasantly and answered menu questions.
Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Served food and beverages promptly with focused attention to customer needs.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Explained menu items and suggested appropriate options for food allergy concerns.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Bussed and reset tables to keep dining room and work areas clean.
Cleaned and organized kitchen, dining and service areas.
Greeted customers and answered inquiries regarding menu items and specials.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Demonstrated knowledge of menu items and corresponding ingredients.
Kept register accurate through correct billing, payment processing, and cash management practices.
Processed customer payments and balanced cash drawers.
Utilized POS system to receive and process food and beverage orders.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Exceptional Student Education Teacher at Broward County Schools Central Park ElementaryExceptional Student Education Teacher at Broward County Schools Central Park Elementary