Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Deputy Warden
Oklahoma Department Of Corrections
Lexington, OK
03.2023 - Current
Promoted safety, order and functionality of Lexington Assessment Reception Center.
Maintained order in building and on grounds of facility.
Participated in weekly meetings with Warden and other senior staff members to discuss security issues.
Oversaw staff hiring, motivation and promotion to keep performance at peak levels for successful facility operation.
Coordinated mandatory training for approximately 200 staff covering diverse operational and safety requirements.
Assigned daily tasks and responsibilities to employees.
Directed staff to consistently provide safe, humane and legal environments for inmates according to state law, policy and procedures, American Correctional Association standards, Prison Rape Elimination Act standards, and Environmental Health and Safety standards.
Supervised staff activities related to inmate security, behavior control and safety monitoring for approximately 1500 inmates.
Monitored staff performance, identified areas for improvement, and took corrective action when necessary.
Conducted daily rounds of the facility to ensure adherence to established policies and procedures.
Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
Reviewed procedures regularly to improve handling of issues such as inmate disturbances and contraband.
Assisted in developing new policies related to inmate rights or security procedures.
Organized programs designed to help rehabilitate inmates through educational courses or job skills training.
Managed capital outlay, personnel services and materials budgets for Lexington Assessment and Reception Center.
Oversaw facility operations when monitoring laundry services, meal preparation and service, inmate escorting and video surveillance.
Coordinated shakedowns to locate and remove unauthorized items.
Conducted fire, safety and sanitation inspections.
Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
Interacted with inmates in a professional manner.
Enforced rules and regulations pertaining to inmate behavior while maintaining order in the facility.
Settled disputes between inmates.
Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
Maintained records of inmate activities such as disciplinary actions taken against them or their progress towards rehabilitation goals.
Managed internal investigations concerning allegations of abuse or mistreatment of inmates by prison personnel.
Investigated incidents within the facility, including inmate misconducts and assaults on staff members.
Reviewed incident reports submitted by correctional officers for accuracy prior to filing them with the court system.
Coordinated visits from outside agencies such as legal representatives or medical personnel visiting inmates in custody.
Responded quickly to emergency situations involving inmates or staff members by assessing risk factors and taking appropriate action.
Executive Assistant to the Director
Oklahoma Department Of Corrections
Oklahoma City, OK
07.2019 - 03.2023
Acted as a liaison between the agency and Board of Corrections.
Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
Acted as a Project Manager for the Special Operations Team.
Organized and managed complex calendars of appointments, meetings, and travel arrangements across multiple time zones for executive team and Board of Correction members.
Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
Greeted visitors warmly upon arrival at the office premises.
Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
Assisted in organizing conferences, seminars and other events as directed by the executives.
Managed all aspects of catering needs for special events hosted by the agency.
Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Assisted in developing policies and procedures pertaining to office administration matters.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Developed effective filing systems for easy retrieval of information when needed.
Maintained agency confidence and protected business operations by keeping sensitive information confidential.
Maintained confidential records and files related to executive operations.
Managed daily invoices, reports and proposals.
Ensured that all relevant paperwork was completed accurately prior to submission for approval.
Conducted research and analyzed data to prepare reports, documents, and presentations for high-level executives and legislative bodies.
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
Performed data entry tasks into various software programs including MS Excel spreadsheets, Smartsheet, Upkeep, Asset Panda, WRIKE, etc.
Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Executed special objectives and projects in response to executive team and board member requests.
Assistant to the Chief of Operations
Oklahoma Department Of Corrections
Oklahoma City, OK
08.2017 - 07.2019
Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
Organized and managed complex calendars of appointments, meetings, and travel arrangements across multiple time zones for the Office of the Chief of Operations.
Supervised management calendars while allocating tasks to administrative support team for smooth operational flow.
Greeted visitors warmly upon arrival at the office premises.
Screened phone calls for Office of the Chief of Operations to instantly identify priority clients and filter out spam calls.
Facilitated meeting agendas and distributed support materials in advance for successful sessions.
Assisted in organizing conferences, seminars and other events as directed.
Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Monitored progress of projects managed by the Office of the Chief of Operations and provided updates when needed.
Opened, read and replied to e-mails, letters and correspondence on behalf of the Chief of Operations.
Assisted in developing policies and procedures pertaining to office administration matters.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Developed effective filing systems for easy retrieval of information when needed.
Maintained agency confidence and protected business operations by keeping sensitive information confidential.
Maintained confidential records and files related to executive operations.
Managed daily invoices, reports and proposals.
Ensured that all relevant paperwork was completed accurately prior to submission for approval.
Conducted research and analyzed data to prepare reports, documents, and presentations for high-level executives and legislative bodies.
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
Performed data entry tasks into various software programs including MS Excel spreadsheets, Smartsheet, Upkeep, Asset Panda, WRIKE, etc.
Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Executed special objectives and projects in response to executive team.
Administrative Assistant to the Warden
Oklahoma Department Of Corrections
Lexington, OK
09.2016 - 08.2017
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Responded effectively to sensitive inquiries or complaints.
Scheduled appointments, meetings and events for management staff.
Created travel arrangements for senior managers according to their requirements.
Updated contact lists regularly when changes occur in employee status or contact information.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Used voice recorder or notepad to compose and transcribe meeting minutes.
Tracked and submitted employee timesheets to prepare for payroll processing.
Monitored progress on projects assigned by upper management.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Secretary to the Deputy Warden and Chief
Oklahoma Department Of Corrections
Oklahoma City, OK
08.2015 - 09.2016
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Responded effectively to sensitive inquiries or complaints.
Scheduled appointments, meetings and events for management staff.
Created travel arrangements for managers according to their requirements.
Updated contact lists regularly when changes occur in employee status or contact information.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Used voice recorder or notepad to compose and transcribe meeting minutes.
Tracked and submitted employee timesheets to prepare for payroll processing.
Monitored progress on projects assigned by upper management.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Correctional Security Officer
Oklahoma Department Of Corrections
Lexington, OK
08.2014 - 08.2015
Enforced facility rules and regulations while maintaining a safe environment for inmates and staff.
Maintained order in the facility by monitoring inmate behavior and intervening when necessary.
Maintained clear and open communications with facility areas to support safe operations.
Counseled inmates and responded to legitimate questions, concerns and requests.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Inspected locks, window bars, doors and security systems to support escape prevention.
Conducted fire, safety and sanitation inspections.
Processed inmate intake and re-assignment by completing paperwork.
Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
Conducted searches of inmates, cells, vehicles and facility grounds to detect contraband or illegal activities.
Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
Supervised inmates during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Monitored video surveillance systems to observe inmate activity throughout the correctional facility.
Detected potential threats and quickly defused conflicts.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Responded to emergency situations such as riots or disturbances with appropriate force measures.
Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Education
Associate of Science -
Oklahoma City Community College
Oklahoma City, Oklahoma
05.2017
High School Diploma -
Lexington High School
Lexington, Oklahoma
05.2008
Skills
Dependable and Responsible
Self-Starter
Excellent Communication
Cultural Awareness
Meticulous Attention to Detail
Organization and Time Management
Multitasking Abilities
Planning and Coordination
Analytical and Critical Thinking
Microsoft Office, Upkeep, Smartsheet, Wrike, Asset Panda Software Proficiency
Executive Support
Team Leadership
Staff Management
Teamwork and Collaboration
Information Confidentiality
Data Analysis
Presentation Development
Business Writing
Report Writing
Quality Control
Problem Resolution
Project Management
Work Flow Planning
Accomplishments
Promoted quickly within the agency.
Project lead during the COVID-19 Pandemic. Oversaw the implementation and tracking of COVID-19 protocols for the Oklahoma Department of Corrections who has approximately 20,000 incarcerates in their care and 4,500 staff.
Project Manager within the Special Operations Team. Managed several security sensitive and confidential projects.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
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