Tasha Patterson-Lee
Mechanicsburg,PA
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
23
23
years of professional experience
Work History
Key Accounts Warehouse Associate
Hobo Bags
12.2018 - 01.2024
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Helped train new employees in safe practices and warehouse procedures.
Cosmetologist
Self
08.2000 - 01.2019
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Trained new cosmetologists on makeup and skincare products and techniques.
- Offered professional cuts, color services and extensions to salon customers.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Maintained regular client list and successfully handled walk-in customers.
- Answered phone calls and emails to schedule client appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Developed loyal following of clients by providing high-quality services.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
Education
High School Diploma -
Old Mill High School
Millersville, MD05.2000
Cosmetology
Center of Applied Technology North
Severn, MD05.2000
Skills
- Order Picking and Processing
- Freight Labeling
- Product Verification
- Shipping and Receiving
- Lifting and Sorting
- Order Picking
- Quantity Calculations
- Labeling and Boxing
- Purchase Order Verification
- Inventory Counting
- Wrapping and Boxing
- Invoice Verification
- Pallet Jack Operations
- Packaging and Labeling
- Warehouse Safety
- Loading and Unloading
- Material Handling
- Inventory Organization
- Complex Problem-Solving
- Heavy Lifting
- Organizational skills
- Teamwork and collaboration
- Adaptability and flexibility
- Workplace cleanliness
- Time management
- Barcode scanning
- Attention to detail
- Order Preparation
- Shipment Palletization
- Order Fulfillment
- Punctual and Dependable
- Clear Communication
- Delivery Scheduling
Timeline
Key Accounts Warehouse Associate
Hobo Bags
12.2018 - 01.2024
Cosmetologist
Self
08.2000 - 01.2019
High School Diploma -
Old Mill High School
Cosmetology
Center of Applied Technology North
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