Summary
Overview
Work History
Education
Skills
Timeline
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TASHA ROACH

DIRECT SUPPORT PROFESSIONAL
Markham,IL

Summary

Efficient Packer known for completing tasks with high productivity and precision. Skilled in inventory management, quality control, and safe packaging techniques, ensuring products are securely and effectively prepared for shipping. Excel in fast-paced environments through strong organizational, time management, and teamwork skills, contributing to smooth operational flow and customer satisfaction. Focused professional with superior skills in fulfillment, communication and time management. Proud professional experienced in working in solitary role or as part of busy team. Punctual with terrific work ethic.

Overview

13
13
years of professional experience

Work History

Packer

Amazon
Matteson, IL
02.2020 - 09.2024
  • Labeled boxes, crates, and other containers accurately.
  • Implemented packing strategies to minimize waste and increase efficiency.
  • Inspected packages for accuracy and completeness before shipping.
  • Maintained records of shipments, returns, and damages.
  • Loaded and unloaded items from machines, carts and dollies.

Cook Manager

Hoilday Inn
East Chicago, IL
10.2019 - 09.2024
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Planned menus and estimated food requirements according to budget restrictions.
  • Provided leadership by setting goals for kitchen staff and monitoring progress towards those goals.
  • Ensured compliance with health, safety, and sanitation standards in the kitchen area.
  • Organized special events such as banquets or catering services in accordance with customer requests.
  • Prepared daily reports summarizing total sales figures for management review.

Home Health Aide

Addus
HOMEWOOD, IL
06.2017 - 10.2019
  • Documented patient status and reported changes in care needs.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Assisted with client personal care needs to foster independence and well-being.

Cashier Team Lead

Taco Bell
Chicago, IL
03.2016 - 07.2019
  • Developed strong working relationships with team members to foster collaboration.
  • Answered phone calls to assist customers with questions and orders.
  • Completed paperwork related to personnel actions including hiring, terminations, transfers.
  • Welcomed customers, offering assistance to help find store items.
  • Managed scheduling, payroll, and time off requests for team members.
  • Monitored cashier performance, providing feedback as needed.

Direct Support Professional

Progressive Healthcare Services
Olympia Fields, IL
03.2012 - 11.2015
  • Consulted with client care team to continually update care plans.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.

Education

GED -

Chicago State University
Chicago, IL
05-2002

Skills

  • Crew management
  • Packing boxes
  • Sealing machines
  • Food safety regulations
  • Physical fitness
  • First aid
  • First aid and CPR
  • Material handling
  • Pallet wrapping
  • Patient transportation
  • Meal preparation
  • Client documentation
  • Care plan assessment
  • First aid and safety
  • Behavioral support

Timeline

Packer

Amazon
02.2020 - 09.2024

Cook Manager

Hoilday Inn
10.2019 - 09.2024

Home Health Aide

Addus
06.2017 - 10.2019

Cashier Team Lead

Taco Bell
03.2016 - 07.2019

Direct Support Professional

Progressive Healthcare Services
03.2012 - 11.2015

GED -

Chicago State University

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