Tasha Robinson
Chicago,IL
Summary
Certified Nursing Assistant with extensive experience in luxury senior care environments and memory care. Demonstrated success in providing compassionate resident-centered care, specializing in ADLs, memory support, and delivering high-end customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Care Partner
Renewal Memory Partners
12.2023 - Current
- Encouraged clients to participate in gentle activities like taking walks, reading sessions, and puzzle-solving.
- Provided aid for essential day-to-day tasks including dressing, meal preparation and cooking.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Conducted regular vital signs checks, monitoring patients'' conditions and reporting any changes to medical staff.
- Maintained accurate records of patients'' progress, appointments, and medications for efficient care coordination among healthcare providers.
Home Health Aide
Right At Home
07.2023 - 02.2024
- Aided clients with routine ROM exercise sessions each day.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
Front of House Trainer
Wilder Thing LLC
03.2022 - 06.2023
- Effectively conducted one-on-one orientation sessions with new team members.
- Delivered exceptional customer service, ensuring satisfaction.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
- Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
Server and Hostess
CMX Cinemas
10.2018 - 01.2020
- Provided excellent service and movie recommendations to guests
- Delivered exceptional customer service through extensive menu knowledge
- Guided three employees through training on pre-show service standards and menu details.
- Followed proper sanitation methods to clean and disinfect kitchen workstations
- Cleared over 60 tables efficiently at a movie theater before show times.
Front End Lead
Mariano's
02.2017 - 01.2018
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Processed both cash and card purchases and returns.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
Sales Associate/Cashier
Topper's Pizza
07.2016 - 01.2017
- Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
- Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
- Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.
- Built rapport with repeat customers by remembering names, preferences, or dietary restrictions.
- Assisted in inventory management, ensuring adequate stock levels for uninterrupted service.
Dining Room Server
The Mather Lifeways
01.2015 - 06.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Certified Nursing Aide - Nursing
International Career Institute
Lincolnwood, IL02.2024
High school diploma - undefined
Evanston Township High School
Evanston, IL06.2015
Skills
- Strong Verbal Skills
- Employee Training
- Customer Relations
- Effective Time Management
- Food Industry Background
- Geriatric Care Experience
- Compassionate Care Services
- In-Home Care Support
- Dementia Support
- Specialized Memory Support
- Alzheimer's Care
- Patient-Centered Care
- Vital signs monitoring
- Bathing assistance
- HIPAA compliance
- Feeding assistance
- Basic life support
- Clinical documentation
- Lifting and transferring
- Bedside manner
Certification
- Food Handler Certification June 2025
- BLS Certification September 2023 to September 2025
- Driver's License
- Certified Home Health Aide
- CNA June 2024 to Present
- CPR Certification
Languages
Kreole
Native or Bilingual
Timeline
Care Partner
Renewal Memory Partners
12.2023 - Current
Home Health Aide
Right At Home
07.2023 - 02.2024
Front of House Trainer
Wilder Thing LLC
03.2022 - 06.2023
Server and Hostess
CMX Cinemas
10.2018 - 01.2020
Front End Lead
Mariano's
02.2017 - 01.2018
Sales Associate/Cashier
Topper's Pizza
07.2016 - 01.2017
Dining Room Server
The Mather Lifeways
01.2015 - 06.2016
High school diploma - undefined
Evanston Township High School
- Food Handler Certification June2025
- BLS Certification September2023 to September2025
- Driver's License December2022 to July2024
- Certified Home Health Aide
- CNA June2024 to Present
- CPR Certification
Certified Nursing Aide - Nursing
International Career Institute
Similar Profiles
Baden D'CruzBaden D'Cruz
Community Liaison at Renewal Memory PartnersCommunity Liaison at Renewal Memory Partners
Tracy A. SernaTracy A. Serna
Group Coordinator at Kansas Renewal InstituteGroup Coordinator at Kansas Renewal Institute
Anthony CovielloAnthony Coviello
Installation Manager at Renewal by AndersenInstallation Manager at Renewal by Andersen