Tasha Smith
Brooklyn
Summary
Highly skilled and experienced professional with a strong readiness for leadership. Consistently demonstrated a proven track record in driving business growth and operational efficiency. Focus on team collaboration and delivering impactful results has earned a reputation for reliability, adaptability, strategic vision, and effective problem-solving. Expertise in business management, financial planning, accounting practices and customer relations. Well-equipped to contribute to the success of any organization.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner/Manager
Royannity LLC
01.2018 - Current
- Influencer and branding director
- Approves inventory orders
- Accountant/Bookkeeper
- Project Manager
- Hiring manager
- New Accounts/Collaborations director
Member Services Executive/Marketing Team
LetsGetChecked
07.2020 - 06.2022
- Serviced B2B members with general account questions
- Worked on various projects and campaigns with the marketing team
- Worked on new campaigns for United Healthcare collaborations
- Helped members with sample collection
- Observed members during sample collection process (American Airlines)
- Aided members from universities, health insurance plans, and businesses with test kit replacement, activation, and account updates
- Verified all demographics to update Horizon and released holds for Results Availability
- Worked in the lab as needed
- Helped team members with various tasks, updates and information
- Made auto dialer calls
- Trained new B2B executives
- Processed refunds
- Answered Sales Force emails/requests
Administrator/Asst. Director/Activity Leader
Harriman Extended Day Programs (SONYC at Redwood)
10.2016 - 08.2017
- First Line of Action for Child Behaviors, Parents, Counseling, and Meetings
- Worked Directly with Affiliate Program Leaders
- Supervised All Staff
- Responsible for Attendance, Student Records, Computer Input
- Recorded Daily Count of Children Receiving Lunch for Funding
- Operated and Controlled the DYCD system
Phone Banker
Wells Fargo
10.2015 - 03.2016
- Servicing customers with various consumer accounts
- Providing core solutions
- Finding cross-selling opportunities
- Referrals/ meeting referral goals
- Meeting multiple percentage requirements
Lead Teacher
Kids Campus
12.2014 - 10.2016
- Prepared Lesson Plans
- Filled out daily performance sheets
- Completed child assessments
- Facilitated daily lessons
- Managed various assistant teachers
Teller
Metrotech Check Cashing Services
07.2005 - 04.2014
- Opened and handled all debit card accounts
- Project Manager
- Served as on - site computer tech
- Closed and proved various cash-in/cash-out sources
- Performed customer service
- Marketing Manager
- Transacted Western Union and bill pay
- Retail
- Upselling and referring products
Education
Bachelor of Arts - Accounting
Southern New Hampshire University
Manchester, NH07-2026
Skills
- Extensive experience with Microsoft Office suite
- Experience with various operating systems
- Proficient in handling concurrent responsibilities
- Project coordination
- Analytical problem solving
- Preparation and analysis of data reports
- Effective communication
- Proficient in Google Workspace
- Proficient in managing RFP processes
- Proficient in managing RFIs
- Business operations management
- Salesforce expertise
- Experienced in remote collaboration using Slack and Zoom
- Strong leadership abilities
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Digital marketing expertise
- Budget oversight
- Staff hiring
- Business launch
- Business development
- Financial planning
- Sales management
- KPI management
- Sales strategy development
- Market trend awareness
- Strong foundational knowledge in accounting practices
- Brand strategy planning
- Client engagement optimization
- Cash flow optimization
- Social media control
- Hiring and staffing
- Attention to detail
- Customer relationship management
- Decision-making
- Effective leader
- Scheduling
- Goal setting
- Inventory control
- Inventory management
- Business leadership
- Schedule management
- Purchasing and planning
- Inventory tracking and management
- Records organization and management
- Customer retention
- Budget control
- Delegating work
- Staff training/development
- Sales strategies
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Collaborated with team of 5 in the development of new line of lipsticks.
Certification
- Mandated Reporter Certification
- HIPPA Training Certification
- 100% score HIPPA Compliance Certification
- 100% score Quality Assurance testing
- 100% score Sexual Harassment Certificate
- Marketing Strategies Certification
- IMA Data Analytics & Visualization Fundamentals Certificate
- National Society of Leadership and Success (NSLS) Member
- Microsoft Excel for Accounting Certificate, Wiley - March 2025
Timeline
Member Services Executive/Marketing Team
LetsGetChecked
07.2020 - 06.2022
Owner/Manager
Royannity LLC
01.2018 - Current
Administrator/Asst. Director/Activity Leader
Harriman Extended Day Programs (SONYC at Redwood)
10.2016 - 08.2017
Phone Banker
Wells Fargo
10.2015 - 03.2016
Lead Teacher
Kids Campus
12.2014 - 10.2016
Teller
Metrotech Check Cashing Services
07.2005 - 04.2014
Bachelor of Arts - Accounting
Southern New Hampshire University
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