Summary
Overview
Work History
Education
Skills
Timeline
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Tasha Taylor

Summary

Dynamic leader with a proven track record in operations management and customer relations, honed across roles from Owner/Operator at Daisies Boutique to HR/Accounting Clerk at YMCA. Excelled in strategic planning and human resources oversight, boosting business performance and fostering team collaboration. Skilled in financial analysis and payroll processing, ensuring operational excellence and enhanced customer satisfaction.

Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.

Successful Owner/Operator with expertise customer service and relation.

Overview

18
18
years of professional experience

Work History

Owner/Operator

Daisies Boutique
06.2013 - 11.2023
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
  • Oversaw end-to-end business processes to maintain proficiency and profitability.

Accounting Clerk

CFE Financial
12.2005 - 04.2012
  • Managed accounts payable and receivables and payroll.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Input high volume of monthly invoices with consistent accuracy.
  • Maintained accounting records utilizing in-house and client systems.
  • Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
  • Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Inspected account books and recorded transactions.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Input financial data and produced reports using [Software].
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Entered figures using 10-key calculator to compute data quickly.

HR/Assistant to the Corporate Office/Accounting Clerk

YMCA
02.2007 - 11.2009
  • Updated and maintained employee attendance records.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
  • Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
  • Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
  • Maintained office supplies, distributed mail and processed invoices for payment.
  • Developed training materials to facilitate consistent onboarding experiences for new hires across departments.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Organized new employee orientation schedules for new hires.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Set up orientations and initial training for new employees.
  • Converted employee status from temporary to permanent.
  • Developed and maintained HR policies and procedures.
  • Compiled employee records from individual departments to maintain central files.
  • Assisted with creating employee handbooks and manuals.
  • Participated in job fairs to recruit new talent.
  • Created job descriptions on boards for vacant jobs.
  • Checked references for potential candidates.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Assisted in the preparation of year-end tax forms, including W-2s and 1099s, for timely distribution to employees.
  • Completed payroll accurately and timely to meet employee expectations.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Audited timesheets and payroll records for accuracy.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
  • Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.

Education

Associate of Arts - Accounting

Camden County College
Camden, NJ

Bachelor of Arts - Criminal Justice

Strayer University
Washington, DC
05-2025

Harris School of Business
Cherry Hill, NJ
05-2008

Skills

  • Operations Management
  • Documentation And Reporting
  • Hiring
  • Business Planning
  • Personnel Management
  • Strategic Planning
  • Operations Oversight
  • Payroll Processing
  • Human Resources
  • Budget Development
  • Operational Reporting
  • Financial Analysis
  • Human Resource Management
  • Human Resources oversight
  • Finance management
  • Strong Work Ethic
  • Dependable and reliable
  • Customer-Oriented
  • Equipment Operation
  • Accurate record keeping
  • Customer Relations
  • Decision-Making
  • Customer Service
  • Effective leader
  • Teamwork and Collaboration
  • Data Entry
  • Accounts Payable
  • Microsoft Excel proficiency
  • Quickbooks
  • Payroll Discrepancies
  • Accounts Receivable
  • Excel proficiency
  • Bookkeeping
  • Payroll Software Knowledge
  • Payroll Policies
  • Benefits Administration
  • Basic functions in Excel
  • Math Skills
  • Direct Deposit Setup
  • Payroll Tax Filing
  • Filing
  • Recording data
  • Producing reports
  • Maintaining files
  • Payroll Deductions
  • ADP Payroll
  • Payroll software proficiency
  • Check preparation
  • Typing and 10-Key Entry
  • Microsoft Office
  • Paperwork Processing
  • Clerical Support
  • Wages and Deduction Calculation
  • Critical Thinking
  • Conflict Resolution
  • Employee File Maintenance
  • Intuit QuickBooks

Timeline

Owner/Operator

Daisies Boutique
06.2013 - 11.2023

HR/Assistant to the Corporate Office/Accounting Clerk

YMCA
02.2007 - 11.2009

Accounting Clerk

CFE Financial
12.2005 - 04.2012

Associate of Arts - Accounting

Camden County College

Bachelor of Arts - Criminal Justice

Strayer University

Harris School of Business

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Tasha Taylor