Experienced nursing professional bringing clinical experience, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
15
15
years of professional experience
Work History
Home Health Patient Access Community Liason
ECU Home Health & Hospice
Greenville, NC
11.2021 - Current
Provided community education about local medical facilities, hospice care and resources to enlighten and inform.
Met with case managers on all the floors of the hospital to help facilitate a good relationship with the hospital and the home health agency.
Worked to maintain relationships with different medical offices to smooth the home health referral process, and make sure patients are seen in a timely fashion.
Creating charts for both the home health and inpatient settings in a timely manner so as not to impede patient care.
Creating charts for patients who had never been in the epic system- assuring their information was accurate and entered correctly.
Updated epic charts with billing information and worked with billing to make sure clinicians had copay information when they went for the initial visit.
Managed the snapboard for 7 home health and hospice agencies to assure clinicians had appropriate work loads and that they were in the appropriate areas for each clinician.
Worked with clinicians to coordinate care for patients such as faxing wound measurements and office notes for wound vac referrals.
Monitored all active patients for each office for admission to the hospital to coordinate resumption of care when appropriate on discharge.
Ordered DME for hospice patients and followed until delivery to assure smooth transition from the hospital to the home for hospice services.
Staff Nurse, RN IV
Vidant Medical Center
Greenville, NC
06.2013 - Current
Charge nurse capable and still practicing when needed.
Make patient assignments to assure appropriate nurse to patient ratios and that appropriate care is given
Handling unstable situations with a calm demeanor that instills confidence in the patient and other staff members
Administered oral, intramuscular and IV medications to patients and monitored responses.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
Acted as patient advocate and implemented total patient care through team nursing process.
Oversaw patient admission and discharge processes to coordinate related paperwork.
Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
Developed care plans complete with effective nursing measures to improve patients' mental and physical health.
Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
Prioritized nursing tasks and assignments and accurately reported patient status.
Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
Counseled patients and caregivers, providing emotional, psychological and spiritual support.
Conducted restraint audits according to organizational guidelines and generated reports for nursing leadership review and analysis.
Perform compliance audits for foley bundles and other quality initiatives to assure patient care is delivered per hospital standards
Completed and maintained personal Performance-Based Development System (PBDS) standards to show consistent clinical competency and sound judgment.
Delivered high-quality nursing care to patients on 36-bed medical-surgical unit.
Home Health RN Case Manager
Vidant Home Health and Hospice
Greenville, NC
01.2019 - 11.2021
Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
Participated in on-call rotations and delivered after-hours care.
Administered compassionate care to patients with debilitating conditions, including back pain, arthritis, fractures, head injuries, CHF, HTN, DM and strokes to name a few.
Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Ordered supplies while keeping in mind cost for the patient and the company.
Collected biological samples for routine laboratory testing to assist diagnostic processes.
Worked with vendors on provision of medical equipment, supplies and services.
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Completed initial assessments of patients and family to determine and address individual home care needs.
Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
Maintained infection control standards, streamlined charting process, and improved patient outcomes through training and leadership.
Represented the Greenville office at Safety meetings and shared any new info at case conference.
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Precepted ECU students to show them community outreach and how Home Health can improve the overall health of the population.
Director
Alla-Kid-Zaam
Winterville, NC
03.2010 - 12.2012
Cultivated and maintained positive working relationships with employees and freelance personnel.
Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies.
Developed and supervised staff by providing orientation, training, support and direction.
Worked with DCD to comply with state guidelines and regulations.
Created and maintained a healthy menu for child meals and snacks.
Worked with Pitt County Health Department to maintain a Superior Sanitation Grade.
Maintained working relationships with 17 staff members and 75 families that the childcare center served.
Created and revised lesson plans for classrooms from age birth- 12 years.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Downers Grove, IL
05.2017
Associate of Science - Nursing
Pitt Community College
Winterville, NC
05.2013
Skills
Medical records management
Regulatory compliance
Critical thinking
Compassion
Patient Oriented
Willing to learn
Attention to detail
Strong organizational skills
Strong communication skills
Prioritization of tasks and assignments
Timeline
Home Health Patient Access Community Liason
ECU Home Health & Hospice
11.2021 - Current
Home Health RN Case Manager
Vidant Home Health and Hospice
01.2019 - 11.2021
Staff Nurse, RN IV
Vidant Medical Center
06.2013 - Current
Director
Alla-Kid-Zaam
03.2010 - 12.2012
Bachelor of Science - Nursing
Chamberlain College of Nursing
Associate of Science - Nursing
Pitt Community College
Similar Profiles
Letitia CofieldLetitia Cofield
Case Manager at ECU Health Home Health and Hospice(CAP/DA Program)Case Manager at ECU Health Home Health and Hospice(CAP/DA Program)
Account Manager at Dedicated Home Health Care, Reliance Hospice and Valley Pacific HospiceAccount Manager at Dedicated Home Health Care, Reliance Hospice and Valley Pacific Hospice