Hi, I’m
Tasha Turner
Warrenton,NC
You may not always have a comfortable life, and you will not always be able to solve all of the world's problems at once but don't ever underestimate the importance you can have because history has shown us that courage can be contagious, and hope can take on a life of its own.
Michelle Obama
Summary
Motivated professional with successful background in the field offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.
Overview
21
years of professional experience
Work History
Home DepotSuffolk, VA
Head Cashier
09.2020 - 08.2022
Job overview
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Helped customers find specific products, answered questions, and offered product advice.
Self-employeedWarrenton, NC
Home Care Provider
02.2019 - 08.2020
Job overview
- Provided transportation to medical appointments and errands.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Administered medications in accordance with physician instructions.
- Maintained accurate records of patient care services provided.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
HUMANA MILITARYPortsmouth, VA
Appointment Clerk
08.2012 - 01.2019
Job overview
- Verified patient's demographic information and updated records accordingly.
- Answered incoming calls from patients regarding scheduling or rescheduling appointments.
- Ensured HIPAA compliance by keeping all patient information confidential.
- Coordinated referrals between primary care physicians and specialists.
Sears RoebuckPortsmouth, VA
Consultative Sales Associate
05.2011 - 08.2012
Job overview
- Engaged customers through active listening and probing questions to identify needs and preferences.
- Collaborated with marketing team to create effective campaigns for promoting new products and services.
- Provided support during peak seasons by working extra hours including weekends when required.
Wal-Mart SupercenterPortsmouth, VA
Customer Service Representative
05.2007 - 01.2010
Job overview
- Assisted customers with order placement, returns, exchanges, and refunds.
- Processed payments using point of sale system software.
- Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
- Greeted customers and answered any questions they had about the store's products and services.
Sentara Leigh HospitalNorfolk, VA
Medical Assistant
08.2006 - 08.2007
Job overview
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept facility stocked with necessary supplies, equipment and instruments.
US NavyPortsmouth, VA
Hospital Corpsman Third Class
08.2001 - 08.2006
Job overview
- Assisted physicians in the diagnosis, treatment and management of patient care.
- Conducted physicals for new recruits and provided health education.
- Prepared medications as prescribed by physicians and administered them to patients.
- Instructed junior staff members on proper clinical practices and procedures.
- Counseled patients about lifestyle modifications to improve their overall health outcomes.
- Performed both emergency and routine medical procedures in high-pressure environments.
- Facilitated patient care by performing examinations and administering treatment.
- Maintained health records for marine platoons.
- Performed medical duties for preventive and unscheduled care by conducting lab work, x-rays, phlebotomy and IV fluid administration.
Education
US Navy Hospital CorpsmanGreat Lakes, IL
Hospital Corpsman "A" School
05.2002
Temecula Valley High SchoolTemecula, CA
Diploma
06.2001
Tidewater Community CollegePortsmouth, VA
Some College (No Degree) from Business Management
Skills
- Payment Processing
- Cash reconciliation
- Transaction Management
- Refunds and exchanges
- Equipment Troubleshooting
- Professional phone etiquette
- Strong Organization
- Administrative duties
- Customer service experience
- Scheduling appointments
- Patient confidentiality
References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Head Cashier
Home Depot
09.2020 - 08.2022
Home Care Provider
Self-employeed
02.2019 - 08.2020
Appointment Clerk
HUMANA MILITARY
08.2012 - 01.2019
Consultative Sales Associate
Sears Roebuck
05.2011 - 08.2012
Customer Service Representative
Wal-Mart Supercenter
05.2007 - 01.2010
Medical Assistant
Sentara Leigh Hospital
08.2006 - 08.2007
Hospital Corpsman Third Class
US Navy
08.2001 - 08.2006
US Navy Hospital Corpsman
Hospital Corpsman "A" School
Temecula Valley High School
Diploma
Tidewater Community College
Some College (No Degree) from Business Management
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