Tasha Vincent
Freelancer
Baton Rouge,LA
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Private First Class
Louisiana National Guard
Baker, LA
06.2008 - 07.2009
Manager
Haircrown Beauty Supply
Baton Rouge, Louisiana
08.2009 - 08.2018
- Led a team of 6 employees, overseeing their training, scheduling, and performance evaluations.
- Developed and implemented strategic plans to increase sales and improve customer service.
- Met customers demands by tracking market changes and adapting strategies to match.
- Implemented a new inventory management system resulting in a 20% reduction in cost.
Bridal Stylist
David's Bridal
Houston, TX
09.2016 - 05.2017
- Maintained knowledge on current trends in bridal fashion and styles.
- Conducted fittings with brides and adjusted garments accordingly.
- Ensured customer satisfaction through attentive service and follow-up calls.
- Educated customers on product features, benefits, warranties.
- Assisted brides in selecting the perfect wedding gown for their special day.
- Provided styling advice to brides and offered suggestions for accessories such as veils, tiaras, and jewelry.
Top Seller
Bath & Body Works
Denham Springs, LA
07.2020 - 12.2020
- Assisted customers with returns or exchanges when necessary.
- Adhered strictly to company policies related to safety standards while handling products or equipment.
- Utilized problem solving techniques to resolve customer complaints quickly and effectively.
- Identified customer needs and recommended appropriate products.
- Demonstrated products features, capabilities, and benefits in order to secure sales.
- Developed and maintained relationships with existing customers to ensure repeat business.
Merchandise and Service Coordinator
Ulta Beauty Inc.
Euless, TX
05.2021 - 11.2021
- Managed inventory levels of parts used in servicing equipment.
- Ensured compliance with all relevant regulations pertaining to service operations.
- Monitored staff performance and provided feedback on areas of improvement needed.
- Worked closely with other departments within the company to ensure successful completion of projects.
- Managed inventory, ordering of supplies and merchandise, updating pricing for promotions, sales, and clearance.
- Picked and packaged Return to Vendor merchandise.
- Managed a team of 15 employees on resets, inventory counts, stocking, and promotional setups.
Beauty Advisor
Sephora Inside JCPenney
Hurst, Texas
11.2021 - 04.2022
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Administered special promotions such as discounts or loyalty rewards programs.
- Advised customers on various styling techniques for hair care products such as shampoos and conditioners.
- Managed inventory levels by monitoring stock levels regularly.
Sales Lead Manager
Sephora inside Kohls
North Richland Hills, TX
04.2022 - 11.2022
- Implemented incentive schemes to motivate the sales team and boost productivity levels.
- Managed a team of 13+ sales representatives in a fast-paced environment.
- Developed and implemented strategies to increase sales volume and profit margins.
- Resolved customer complaints quickly while maintaining high standards of service excellence.
- Monitored daily, weekly, and monthly performance metrics to ensure targets were met.
- Taught proven selling techniques and promoted cross-selling of additional offerings to sales team.
Beauty Manager
JcPenney's Beauty
Hurst, Texas
11.2022 - 12.2023
- Maintained inventory of all beauty products, ensuring proper stock levels.
- Trained and supervised staff in the use of beauty products and services.
- Provided guidance regarding the selection of colors, textures, styles, brands of cosmetics appropriate for each individual customer.
- Managed a team of 4 Beauty Advisors and exceeded monthly sales goals.
OMNI/Customer Fulfillment Associate
JCPenney
Baton Rouge, Louisiana
01.2024 - 03.2024
- Adhered strictly to quality control guidelines when handling merchandise prior to shipment.
- Managed returns from customers by inspecting merchandise for damage or discrepancies in quantity or type ordered versus received items.
- Kept accurate records of completed orders including pick lists, packing slips.
Freelancer
Self Contractor
Baton Rouge, LA
02.2024 - Current
- Collaborated with team members to develop creative ideas for upcoming events.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Apply makeup to clients to enhance their looks.
- Match customers to fragrances.
- Showcase my makeup artistry skills to provide a personalized in-store experience that educates each customer.
Education
Cosmetology
Vanguard College of Cosmetology A Paul Mitchell Partner School
Baton Rouge05-2021
Skills
- Detailed Oriented
- Excellent Communication
- Works well under pressure
- Retail Management
- Product Knowledge
- Sales and Revenue
Certification
- Cosmelologist
Timeline
Freelancer
Self Contractor
02.2024 - Current
OMNI/Customer Fulfillment Associate
JCPenney
01.2024 - 03.2024
Beauty Manager
JcPenney's Beauty
11.2022 - 12.2023
Sales Lead Manager
Sephora inside Kohls
04.2022 - 11.2022
Beauty Advisor
Sephora Inside JCPenney
11.2021 - 04.2022
Merchandise and Service Coordinator
Ulta Beauty Inc.
05.2021 - 11.2021
Top Seller
Bath & Body Works
07.2020 - 12.2020
Bridal Stylist
David's Bridal
09.2016 - 05.2017
Manager
Haircrown Beauty Supply
08.2009 - 08.2018
Private First Class
Louisiana National Guard
06.2008 - 07.2009
Cosmetology
Vanguard College of Cosmetology A Paul Mitchell Partner School