Tasha Ward
Grass Valley,CA
Summary
Adept at property and people management, I enhanced operational efficiency and tenant satisfaction at Peaceful Valley Retreats. Leveraging skills in property inspections and staff management, I spearheaded projects that significantly improved property value and customer service. Recognized for exceptional service, my approach combines strong vendor management with compassionate client care, ensuring both physical spaces and client relationships flourish.
Overview
3
3
years of professional experience
Work History
Property Manager
Peaceful Valley Retreats
Colfax, CA
04.2022 - 12.2024
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Built relationships with service vendors and submitted associated billing statements.
- Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
- Met with committees to discuss and resolve legal and environmental issues.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Oversaw daily operations, maintenance, and administration of various properties.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Managed and oversaw operations, maintenance and administration of properties.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Exercised direct supervision over property staff.
- Cultivated rapport with clients to meet expectations for high-end event space rentals.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Recognized by management for providing exceptional customer service.
- Operated equipment and machinery according to safety guidelines.
Elderly Caregiver
Private Care
Lincoln, CA
01.2022 - 04.2022
- Administered medications according to physician instructions.
- Maintained accurate records of services provided for each client.
- Built strong and trusting rapport with clients and loved ones.
- Improved patient outlook and daily living through compassionate care.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Communicated effectively with family members on progress of client's health condition.
- Provided emotional support during end-of-life transitions.
- Assisted clients with maintaining good personal hygiene.
Education
Emt Certification - Emt
Ncti
Roseville, CA05-2021
Skills
- Grounds maintenance
- Property inspections
- Staff management
- Maintenance scheduling
- Maintenance
- Customer service-focused
- Preventive Maintenance
- Skilled multi-tasker
- Landscaping and grounds maintenance
- New construction
- Multi-family property management
- Property management
- Property tours and inspections
- Maintenance coordination
- Vendor management
Timeline
Property Manager
Peaceful Valley Retreats
04.2022 - 12.2024
Elderly Caregiver
Private Care
01.2022 - 04.2022
Emt Certification - Emt
Ncti
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