Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
Work History
Medical Laboratory Technician
Grove Hill Memorial Hospital
12.2024 - Current
Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
Trained and supervised new laboratory staff to improve skills in laboratory procedures.
Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
Social Services Worker
Mobile County Department of Human Resources
04.2024 - 12.2024
Delivered comprehensive therapeutic services to children, adolescents, and adults to support child welfare and prevention services.
Counseled individuals and families regarding mental health, substance abuse, physical abuse, and rehabilitation issues.
Testified under oath as child advocate in family court to assist with child custody decisions.
Provided social work services, individual, and family therapy and referrals.
Assisted clients in identifying community resources and connecting with appropriate services.
Laboratory Manager
Grove Hill Memorial Hospital
10.2021 - 04.2024
Interviewed, hired and trained lab technicians to perform experiments and analyze results.
Set and oversaw quality assurance guidelines for laboratory work.
Kept laboratory in compliance with applicable guidelines and laws.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Helped employees register for benefits programs using online portals.
Developed strong communication and organizational skills through working on group projects.