Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
25
25
years of professional experience
Work History
Youth Correctional Officer
Department Youth Rehabilitation Services
10.2005 - Current
Provided secure transportation trips for youth to court, hospital visit; home visits, educational trips; funeral; transfers to community or out state placement and recreational trips
Assist youth in development of life and social skills, monitored living, dinning, and educational activities of youth
Documentation of all reports to include safety violation, maintenance, vehicle inspection, and housing inspection reports
Maintain official log book to record youth movement and activities
Responded to emergency situations and de-escalated hostile confrontations
Prepared reports to document incidents and violations
Built solid relationships with staff and residents to keep institution safe and secure
Established positive working relationships and maintained boundaries with resident offenders
Public Safety Reporting Aide
07.2015 - 12.2015
Interview domestic violence victims and victims of other crimes who have obtained emergency court orders for protection from violence
Assesses their needs for safety and security to identify appropriateness of, and requests or provides welfare checks, ADT pendants, 911 cell phones and other services
Provides social service agency referrals, as appropriate
Uses databases to obtain information on perpetrators of domestic violence and respondents in temporary protection orders
Enter and update critical information into criminal and civil databases on temporary protective orders, peace orders and protective orders
Answers inquiries from county residents, public and private assistance and social service agencies
Maintains Sheriff's Office files on temporary protective orders, peace orders, and protective orders
Chairwoman for Fraternal Of Police DYRS Labor Committee
01.2008 - 12.2012
Responsibilities include legal representation of 300 Correctional Officers and Direct Care Employees
Maintain and establish budgets and financial data
Testify in all employment, arbitration and public hearings
Attend city council hearing and any mandated city meetings that union leadership is required to attend in regards to budgets; policy; and classification and compensation matters
Negotiate all contract with regards to working condition, benefits and compensation.
Monitor II
Division of Parole & Probation Drinking Driver Monitor Program
03.2001 - 10.2005
Following agency policies and procedures when interviewing and communicating with offenders and others in person, by telephone or written correspondence
Maintain official records to document case activity, also gather and investigate case information to assure minimal risk to community and public, by insuring that offenders are in compliance with conditions of probation
Attend hearings in various courts in order to visually identify offenders and testify from official record
Communicate with various treatment programs to verify offender attendance and compliance with program requirements by the court
Act as supervisor in his/her absence; Oversee presentation of reports prepared by other monitors
Prepare and present reports in order to document units' activities
Mentor new monitors entering into the Division of Parole and Probation Drinking Driver Monitor Program.
Correctional Officer I
Maryland Correctional Institution Women
06.2000 - 03.2001
Follow day-to-day institutional policies and procedures governing security and custody of inmate
Provide security inspection and investigation of all areas institution to ensure order, safety, and optimum security at all times.
Conducted routine and emergency head counts
Prepared, processed and maintained forms, reports, logs, records, and activity journals
Responded to emergency situations and de-escalated hostile confrontations
Conducted security checks of inmates and living areas
District Court Clerk II
District Court of Maryland
08.1998 - 06.2000
Receive visitors from the general public, attorneys, police officer, and other court personnel
Receive telephone calls and assisted with inquires regarding the proper completion of various court related forms and documents, and provide information on court policies and procedures
Via CJIS, enter new court cases and update existing case information; Review and process various legal documents (i.eBench Warrants, Bond forfeitures, Continuance, and Summons).
Maintained and updated electronic databases to accurately and securely store court documents
Performed routine data entry or document management
Education
High School Diploma -
McKinley Senior - Penn High School
Washington, DC
Skills
Interventions
Behavior Management
Relationship Building
Crisis Management
Crime Prevention
Incident Reporting
Time Management
Microsoft Word
Documentation and Reporting
File and Record Maintenance
Safety reporting
Public safety and security
Education Training
District Court of Maryland Judicial Training, Annapolis, MD
Maryland Correctional Training Academy
Drinking Driver Monitor Training Academy
HIDTA Computer Training, Greenbelt, MD
Judicial Training (CJIS, Report Writing etc.)
NCIC Training, Hyattsville, MD
Timeline
Public Safety Reporting Aide
07.2015 - 12.2015
Chairwoman for Fraternal Of Police DYRS Labor Committee
01.2008 - 12.2012
Youth Correctional Officer
Department Youth Rehabilitation Services
10.2005 - Current
Monitor II
Division of Parole & Probation Drinking Driver Monitor Program
Youth Development Representative at Department Of Youth Rehabilitation ServicesYouth Development Representative at Department Of Youth Rehabilitation Services
Youth Development Representaive at Department Of Youth Rehabilitation ServicesYouth Development Representaive at Department Of Youth Rehabilitation Services