Tasha Woodland
Silver Spring,Maryland
Summary
Driven and resourceful administrative professional with 10 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Office Coordinator
Sheppard Pratt
10.2022 - 6 2024
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Answered and managed incoming and outgoing calls.
- Streamlined office operations by implementing efficient filing systems and organizational tools.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Enhanced office staff customer relations strategies to improve interactions and reduce complaints.
- Provided administrative support to staff members, assisting with daily tasks as needed.
- Facilitated timely payment processing by validating invoice coding against general ledger accounts.
Executive Administrative Assistant
NIST CCC
09.2018 - 10.2022
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Screened calls and emails and initiated actions to respond or direct messages for 3 managers.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Scheduled appointments and handled calenders for senior leadership.
Capitol Concierge
Capitol Concierge
02.2015 - 04.2018
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Managed variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Worked closely with guests, some with high degree of respect for privacy.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality visiting experiences.
- Coordinated transportation arrangements for guests, ensuring timely arrivals and departures.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Administrative Assistant
Building Bridges Foundation
08.2014 - 09.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to over 50 recipients.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Certificate in Office and Professional Services Training Program - Computer skills
The Training Source Inc.
Capitol Heights, MD 02.2015 - 09.2015
Associate of Science - Criminal Justice
Post University
Waterbury, CT 01.2020 - 06.2022
Bachelor of Science - Criminal Justice
Post University
Waterbury, CT 09.2023 - Current
Skills
- Project Coordination
- Microsoft Outlook, Word, and Excel
- Scheduling appointments
- Document Management
- Meeting planning
- Interpersonal Skills
- Time Management
- Office Management
- Written Communication
- Verbal Communication
- Invoice Processing
- Mail handling
Favoritequote
How you do anything is how you DO everything.
References
Available upon request
Timeline
Bachelor of Science - Criminal Justice
Post University
09.2023 - Current
Office Coordinator
Sheppard Pratt
10.2022 - 6 2024
Associate of Science - Criminal Justice
Post University
01.2020 - 06.2022
Executive Administrative Assistant
NIST CCC
09.2018 - 10.2022
Certificate in Office and Professional Services Training Program - Computer skills
The Training Source Inc.
02.2015 - 09.2015
Capitol Concierge
Capitol Concierge
02.2015 - 04.2018
Administrative Assistant
Building Bridges Foundation
08.2014 - 09.2017
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