Tashaela Burks
Lawton,OK
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Seasonal Sales Associate
Bath & Body Works, LLC
Lawton , OK
09.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Managed over 45 customer calls per day.
Seasonal Sales Associate
Kohl's Department Stores, Inc
Lawton , OK
09.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
Server
Kudo's Steakhouse & Sushi
Lawton , OK
06.2020 - 08.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked over 40 daily IDs to verify ages and uphold Oklahoma liquor laws
Floor Stocker
Sodexo Food Service
Lawton , OK
12.2019 - 08.2020
- Kept work areas neat, clean and free from debris.
- Picked and packed order items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Unloaded deliveries from trucks in prompt fashion.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes 30%
- Managed timely and effective replacement of damaged or missing products
Team Member/Manager
Urban Air Trampoline And Adventure Park
Lawton , OK
12.2017 - 12.2019
- Recommended specific products and services in alignment with individual needs, requirements, and specifications.
- Maintained accurate and current customer account data with manual form processing and digital information updates.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed locations and monitored shift changes to uphold successful operations strategies and maximize business success.
- Supervised site investigations, reported issues, and escalated those that required further assistance.
- Increased sales by 10%
Hostess
Jimmy's Egg
Lawton , OK
05.2017 - 12.2017
- Took reservations and to-go orders by phone answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Assist servers, food runners, and bussers to ensure a pleasant dining experience for all guests.
- Planned and executed 10-guest parties by organizing menus, spaces, and special requests
Education
Bachelor of Science - Cellular And Molecular Biology
Cameron University
Lawton, OK05.2025
High School Diploma -
Eisenhower High School
Lawton, OK05.2018
Skills
- Time Management
- Cash Handling
- Inventory Control Procedures
- Customer Service
- Stocking and Receiving
- Order Processing
- Upselling Techniques
- POS System Operations
- Spreadsheet
- Data Analysis
- Data Visualization
- SQL
Certification
- Foundations: Data, Data, Everywhere, Coursera - April 2022https://coursera.org/share/8f02c0660c7ac2293b79e436e9cb40a7
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
My mission in life is not merely to survive, but to thrive; and to do so with some passion, some compassion, some humor, and some style.
Maya Angelou
Timeline
Seasonal Sales Associate
Bath & Body Works, LLC
09.2021 - 12.2021
Seasonal Sales Associate
Kohl's Department Stores, Inc
09.2020 - 01.2021
Server
Kudo's Steakhouse & Sushi
06.2020 - 08.2020
Floor Stocker
Sodexo Food Service
12.2019 - 08.2020
Team Member/Manager
Urban Air Trampoline And Adventure Park
12.2017 - 12.2019
Hostess
Jimmy's Egg
05.2017 - 12.2017
Bachelor of Science - Cellular And Molecular Biology
Cameron University
High School Diploma -
Eisenhower High School
- Foundations: Data, Data, Everywhere, Coursera - April 2022https://coursera.org/share/8f02c0660c7ac2293b79e436e9cb40a7
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