Tashaela Burks
Lawton,OK
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Seasonal Sales Associate
Bath & Body Works, LLC
Lawton, OK
09.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Managed over 45 customer calls per day.
Seasonal Sales Associate
Kohl's Department Stores, Inc
Lawton, OK
09.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
Server
Kudo's Steakhouse & Sushi
Lawton, OK
06.2020 - 08.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked over 40 daily IDs to verify ages and uphold Oklahoma liquor laws
Floor Stocker
Sodexo Food Service
Lawton, OK
12.2019 - 08.2020
- Kept work areas neat, clean and free from debris.
- Picked and packed order items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Unloaded deliveries from trucks in prompt fashion.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes 30%
- Managed timely and effective replacement of damaged or missing products
Team Member/Manager
Urban Air Trampoline And Adventure Park
Lawton, OK
12.2017 - 12.2019
- Recommended specific products and services in alignment with individual needs, requirements, and specifications.
- Maintained accurate and current customer account data with manual form processing and digital information updates.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed locations and monitored shift changes to uphold successful operations strategies and maximize business success.
- Supervised site investigations, reported issues, and escalated those that required further assistance.
- Increased sales by 10%
Hostess
Jimmy's Egg
Lawton, OK
05.2017 - 12.2017
- Took reservations and to-go orders by phone answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Assist servers, food runners, and bussers to ensure a pleasant dining experience for all guests.
- Planned and executed 10-guest parties by organizing menus, spaces, and special requests
Education
Bachelor of Science - Cellular And Molecular Biology
Cameron University
Lawton, OK05.2025
High School Diploma -
Eisenhower High School
Lawton, OK05.2018
Skills
- Time Management
- Cash Handling
- Inventory Control Procedures
- Customer Service
- Stocking and Receiving
- Order Processing
- Upselling Techniques
- POS System Operations
- Spreadsheet
- Data Analysis
- Data Visualization
- SQL
Certification
- Foundations: Data, Data, Everywhere, Coursera - April 2022https://coursera.org/share/8f02c0660c7ac2293b79e436e9cb40a7
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
My mission in life is not merely to survive, but to thrive; and to do so with some passion, some compassion, some humor, and some style.
Maya Angelou
Timeline
Seasonal Sales Associate
Bath & Body Works, LLC
09.2021 - 12.2021
Seasonal Sales Associate
Kohl's Department Stores, Inc
09.2020 - 01.2021
Server
Kudo's Steakhouse & Sushi
06.2020 - 08.2020
Floor Stocker
Sodexo Food Service
12.2019 - 08.2020
Team Member/Manager
Urban Air Trampoline And Adventure Park
12.2017 - 12.2019
Hostess
Jimmy's Egg
05.2017 - 12.2017
Bachelor of Science - Cellular And Molecular Biology
Cameron University
High School Diploma -
Eisenhower High School
- Foundations: Data, Data, Everywhere, Coursera - April 2022https://coursera.org/share/8f02c0660c7ac2293b79e436e9cb40a7
Similar Profiles
Daisy AnayaDaisy Anaya
Retail Sales Associate at Bath & Body Works, LLCRetail Sales Associate at Bath & Body Works, LLC
Anjana RaoAnjana Rao
Key Holder at Aveda( Estee Lauder LLC)Key Holder at Aveda( Estee Lauder LLC)
Cydnee HuntCydnee Hunt
Crew Chief at Portillos Hot Dogs, LLCCrew Chief at Portillos Hot Dogs, LLC