Detail-oriented and conscientious individual with experience in managerial functions, customer relations, training programs, human resources and marketing sales. Able to efficiently prioritize and or manage multiple tasks. Outgoing personality; great motivator; can quickly establish rapport with persons from diverse backgrounds and at all professional levels. Can work equally well on an independent basis, with little direct supervision, or in a leadership capacity motivating and supervising others.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Memory Care Director
Franke at Seaside
Mt. Pleasant, South Carolina
01.2019 - Current
Direct day-to-day administrative and operational functions for 22-bed facility, providing guidance and leadership to over 30 employees.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Create person-centered care plans, working with families to assess and meet individual needs.
Plan community wide fundraisers to donate/benefit Alzheimer’s Association.
Participate in Quality Assurance Program to ensure compliance with Federal, State, and local regulations, standards of practice and professions standards.
Conducted tours of facility to prospective residents and families.
Coached and train staff to promote knowledge of responsibilities and position requirements on Memory Care Unit through educational opportunities to create a person-centered environment.
Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
Recruit and hire highly talented individuals bringing great skills and passion to work.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Complete bi-weekly payroll for staff.
Lead Alzheimer's Support Group monthly.
Memory Care Director
The Palmettos Of Parklane
Columbia, SC
06.2014 - 01.2020
Direct day-to-day administrative and operational functions for 20-bed facility, providing guidance and leadership to over 35 employees.
Maintain ongoing dementia training for staff and family members.
Implement and coordinate dementia program that meets the need of the residents.
Evaluate staff performance and recommend changes based on evaluation.
Create, plan and facilitate quarterly family night events.
Works closely with the Recreation Department to promote diverse activities for Memory Care Unit.
Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
Virtual Dementia Training
Leads monthly support group for caregivers with an average attendance of 8-12 participants.
Conduct care plan meetings with family and interdisciplinary team.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Census maintained at a 100%.
Interim Executive Director
The Palmettos Of Parklane
Columbia, SC
05.2015 - 09.2015
Responsible for the daily operation of a 75-bed facility.
Calculated hours and submitted payroll to achieve timely distribution of funds for 80-person team.
Tracked expenses, processed invoices and completed other related accounting tasks.
Maintained personnel records and updated internal databases to support document management.
Represented company at conferences and seminars to boost outreach.
Developed improved recruiting methods to reduce turnover and build highly effective teams.
Activities Director
The Palmettos Of Parklane
Columbia, SC
05.2011 - 06.2014
Prepared and produced monthly calendar and newsletters for Assisted Livings and Memory Care Unit.
Supervised Activities Assistant and conducted performance evaluations.
Promoted exceptional quality of life for residents by innovating, organizing and conducting entertaining and stimulating activities.
Provided respectful mobility assistance to individuals needing extra support.
Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
Drafted budgets for programs and ordered materials that were needed for certain activities.
Activity Director
National Healthcare Corporation, Nhc
12.2004 - 05.2011
Responsible for providing meaningful, therapeutic and stimulating activities for a180-bed facility.
Performed assessments on activity programs to determine what specific activities were suitable
Designed wide variety of activities to stimulate interest, involvement and engagement of patients.
Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
Drafted budgets for programs and ordered materials that were needed for certain activities.
Developed and lead intergenerational activities to encourage mental agility of patients.
Maintained running inventory of supplies and purchases to monitor budget expenditures.
Developed monthly life enrichment calendar and published electronically and in print.
Supervised Activities Assistant and conducted performance evaluations.
Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
Planned resident outings and special events to mark holidays and celebrate special occasions.
Education
Bachelor of Science Degree - Business Administration Concentration Health Care Management
Lander University
Greenwood, SC
Skills
Effective communication
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Certification
SC License CRCF Administrator
Timeline
Memory Care Director
Franke at Seaside
01.2019 - Current
Interim Executive Director
The Palmettos Of Parklane
05.2015 - 09.2015
Memory Care Director
The Palmettos Of Parklane
06.2014 - 01.2020
Activities Director
The Palmettos Of Parklane
05.2011 - 06.2014
Activity Director
National Healthcare Corporation, Nhc
12.2004 - 05.2011
Bachelor of Science Degree - Business Administration Concentration Health Care Management
Lander University
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