Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Receiving Manager
Natural Grocers
03.2018 - Current
Managed inbound receiving departments.
Unloaded, sorted and stored incoming merchandise.
Managed shipping and receiving team, overseeing training, schedules and work assignments.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Vitamin Manager
Natural Grocers
11.2015 - 03.2018
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Defined clear targets and objectives and communicated to other team members.
Excellent customer service
Responsible for the successful operation and profitability of the vitamins department
Head Cashier
Natural Grocers
05.2015 - 11.2015
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Helped customers complete purchases, locate items, and join reward programs.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Processed both cash and card purchases and returns.
Led cashiers and associates in providing thoughtful customer service.
Maintained stock to meet expected customer demand.
Cashier
Natural Grocers
09.2014 - 05.2015
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Stocked, tagged and displayed merchandise as required.
Worked with floor team and managers to meet wide range of customer needs.
Waitress and Host
KB Dillons
01.2009 - 04.2015
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials, and took drink orders.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Bussed and reset tables to keep dining room and work areas clean.
Used cash registers and credit card machines to cash out customers.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.