Summary
Overview
Work History
Education
Skills
Timeline
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Tasha Lavone Swint

Trainee Substance Abuse Counselor
Rentz,Ga

Summary

Senior-Level Accounting & Finance Financial Stewardship | Financial Management | Project Controllership A professional counselor with proven expertise in all facets of criminal justice, substance abuse counseling, offender treatment and rehabilitation, and catastrophic-event response planning and management. Proven experience in administrative management, customer relations, and sales and marketing management in diverse industries. An effective team leader and trainer with exceptional communication, planning, and conflict-resolution skills. Ability to exceed KPIs by leveraging professional skills to optimize operations and lead change initiatives. Technical proficiency in MS Word and MS Excel. Client Relations/Communication High-Level Sales Proficiency Medicated-Assisted Treatment Team Leadership/Training Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Experienced [Job Title] successfully delivering services on contract or project basis to clients in various industries and specialties. Demonstrated ability to provide expert advice and guidance, helping clients improve market position. Enthusiastic about providing professional support in different environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

32
32
years of professional experience

Work History

Freelancer

Blue Dot Payments
07.2023 - Current
  • Use Blue Dot's proprietary sales system to close new business
  • Follow all scripting and listen to coaching from Sales Managers
  • Be an asset to our merchants in helping them save money and do not compromise the quality of service
  • Move new leads through the sales pipeline
  • Use Blue Dot proprietary sales system to close new business.

Certified Travel Agent

01.2022 - Current
  • Arrange travel for business and vacation clients
  • Determine clients’ needs and preferences, such as schedules and costs
  • Plan and arrange tour packages, excursions, and day trips
  • 12 articles were identified from the literature search and screened for inclusion in the review of the subject device and similar/benchmark device literature
  • Calculate total travel costs
  • Book reservations for travel, hotels, rental cars, and unique events, such as excursions
  • Describe trips to clients and advise about local customs and attractions
  • Give details on required documents, such as passports and on complying with cross-border entry requirements, such as health and safety precools
  • Make alternative booking arrangements if changes arise before or during the trip
  • Experiences:
  • Communication Skills: Listen to clients’ travel needs and offer travel advice and information that meets those needs
  • Customer Service Skills: Interact with clients and respond to questions and complaints in a friendly, professional manner
  • Detail Oriented: Ensure that the reservations the clients make for the dates, times, and locations that travelers’ schedules
  • Organizational Skills: Often work on itineraries for many clients at once
  • The ability to keep information in order and ensure that bills and receipts are processed in a timely manner is essential
  • Sales Skills: Able to persuade clients to buy transportation, lodging, or tours
  • Sell transportation, lodging, and entertainment activities to individuals and groups planning trips
  • Spend the day sitting, working on the phone, and on the computer assisting clients with their trips booking.

Door Dash Driver

11.2021 - Current
  • Collected items and transported them to their destinations
  • Loaded and unloaded items from vehicles
  • Engaged positively with each customer provided professional and polite support for sales and service needs
  • Demonstrated professional conduct with clients to deliver outstanding customer service
  • Picked up and dropped off items while adhering to assigned routes and time schedules
  • Complete log and reports
  • Obtained orders and served over so customers daily promptly and always smiled
  • Planned the most efficient routes to cut down delivery times to allow up to five deliveries to ensure the customers received the right goods and the correct customer received orders.

Tax Experience Doing Own Income Taxes

Self- Employed
Rentz , Ga
01.2021 - Current
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Offered clients recommendations to reduce tax liabilities.
  • Completed and filed returns with tax departments at local, state, and federal levels.

Sales Consultant

Thirty-One Gifts, Ga
09.2017 - Current
  • Delivered an average monthly sales amount of $200 through efficient implementation of sales and marketing processes
  • Coordinated the ordering, transportation, and delivery of products on behalf of customers according to the preferences of the clients.

Sales Consultant

Mary Kay Cosmetics
Rentz, Ga
09.2003 - Current
  • Demonstrated the nature, composition, and proper usage of various skin care products to individuals during classes as a consultant
  • Leveraged specialized knowledge of cosmetics products to contribute to the overall growth of the company by generating market interest in specific products
  • Advised on the pricing of various cosmetics products and the suitability of applying discounted prices on products
  • Oversaw the preparation of a business plan, budgets for relevant internal departments, and optimization of operations.

Sales Associate

Tasha’s Online Cosmetic Store, Rentz Ga
05.2001 - Current
  • Attained sales of $1,600 per month consistently due to effective customer relations and cross-selling process management
  • Achieved Key Performance Indicators by implementing standard operating procedures in financial record-keeping tasks, inclusive of invoicing and recording data
  • Cultivated relationships with clients by welcoming clients to the premises and answering questions about products
  • Completed daily petty cash procedures, including counting money, separating charge slips, managing balance drawers, and depositing cash in the bank
  • Contributed to overall company growth by analyzing the potential of new markets, tracking sales and marketing progress, and implementing sales promotions
  • Ordering inventory
  • Processing refunds and exchanges
  • Shipping orders to clients that have placed orders
  • Managing Backoffice.

Beautician Skills

Self-Employed
Rentz , Ga
06.1991 - Current
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.

Tax Preparer

TURBO TAX INTUIT
Rentz, Ga
03.2023 - 04.2023
  • (Remote)
  • Facilitated customers to successfully file their tax returns by providing specialized advice, assisting in calculations, and addressing all questions
  • Leveraged audio/visual tools to effectively communicate with clients professionally and enhance the brand image of Turbo Tax
  • Assisted clients in the preparation of federal and state individual tax returns documentation like the IRS 1040 form.

Outside Sales Representative

Torrid, Rentz
, Ga
08.2022 - 11.2022
  • Ensured timely processing and delivery of the orders of customers by tracking transactions and resolving issues
  • Cultivated positive relationships with customers through timely resolution of issues and answering all questions about products
  • Facilitated the sales processes by identifying serious issues from customers and forwarding the calls to the supervisor for further action.

Sales Consultant

Tupperware Products, Rentz Ga
09.2018 - 07.2021
  • Reported record monthly sales of $250 due to effective management of the sales and marketing plans and campaigns
  • Assisted customers in the sales process by helping them locate specific items online and leading the clients through the checkout procedure
  • Participated in marketing activities by implementing plans to increase brand visibility online and organic traffic to the website.

Bath and Body Works
08.2019 - 03.2020
  • Consistently execute to the selling model
  • Meet and exceed individual selling goals and expectations
  • Builder highly satisfying and loyal customer- based through engagement, conversation, and capturing customer phone calls.

Client Support Worker

Common Mental Health
, Dublin
10.2017 - 10.2017
  • Helped clients with disabilities and disorders achieve their daily goals by providing specialized assistance
  • Assisted and trained clients to complete daily routines including hygiene, meal preparation, and taking medication via home visits
  • Liaised with the management of the home facility to help relocate the clients who need to live in the home by documenting daily behavior
  • Conducted administrative functions, including opening the accounts of clients and updating the information in the database daily
  • Resolved issues with patients by identifying the root causes, proposing the best options, and assisting clients with adopting the recommendations.

Education

Ph.D - Psychology, Substance, Addictive

Northcentral University

Master's Science - Criminal Science with

Capella University

Bachelor of Science - Criminal Justice

Everest University

High School Diploma - Psychology and

Washington County High School, SCI

Drug and Alcohol Specialist, SCI - undefined

Writing Course – Developing Purpose - undefined

Capella University

Substance Abuse Counselling, SCI - undefined

Certified Nursing Assistant, Smith Medical Nursing Care Centre/Oconee Health Care Center/ - undefined

Sparta Health Care

Certificate Of Competition (Mental Health) Be There Certificate, Born This Way Foundation - undefined

Collaborative, CITI

HIV/AIDS Certified Anger Management Specialist Older Adults Living with Serious Mental Illness Substance Use Dring - undefined

Certificates in Substance Abuse: Ethics and Boundary Issues - undefined

Alcoholic- Related Liver - undefined

Skills

Good Telephone Etiquette

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Timeline

Freelancer

Blue Dot Payments
07.2023 - Current

Tax Preparer

TURBO TAX INTUIT
03.2023 - 04.2023

Outside Sales Representative

Torrid, Rentz
08.2022 - 11.2022

Certified Travel Agent

01.2022 - Current

Door Dash Driver

11.2021 - Current

Tax Experience Doing Own Income Taxes

Self- Employed
01.2021 - Current

Bath and Body Works
08.2019 - 03.2020

Sales Consultant

Tupperware Products, Rentz Ga
09.2018 - 07.2021

Client Support Worker

Common Mental Health
10.2017 - 10.2017

Sales Consultant

Thirty-One Gifts, Ga
09.2017 - Current

Sales Consultant

Mary Kay Cosmetics
09.2003 - Current

Sales Associate

Tasha’s Online Cosmetic Store, Rentz Ga
05.2001 - Current

Beautician Skills

Self-Employed
06.1991 - Current

Ph.D - Psychology, Substance, Addictive

Northcentral University

Master's Science - Criminal Science with

Capella University

Bachelor of Science - Criminal Justice

Everest University

High School Diploma - Psychology and

Washington County High School, SCI

Drug and Alcohol Specialist, SCI - undefined

Writing Course – Developing Purpose - undefined

Capella University

Substance Abuse Counselling, SCI - undefined

Certified Nursing Assistant, Smith Medical Nursing Care Centre/Oconee Health Care Center/ - undefined

Sparta Health Care

Certificate Of Competition (Mental Health) Be There Certificate, Born This Way Foundation - undefined

Collaborative, CITI

HIV/AIDS Certified Anger Management Specialist Older Adults Living with Serious Mental Illness Substance Use Dring - undefined

Certificates in Substance Abuse: Ethics and Boundary Issues - undefined

Alcoholic- Related Liver - undefined

Tasha Lavone SwintTrainee Substance Abuse Counselor