Tashama Birch-Gray
AJAX
Summary
Compassionate and reliable Personal Support Worker with 8years of experience providing high-quality care to seniors, individuals with disabilities, and resident in long-term care and home settings. Skilled in assisting with daily living activities, promoting independence and maintaining dignity and respect. Recognized for strong communication, patience and teamwork.
Overview
10
10
years of professional experience
2009
2009
years of post-secondary education
Work History
Personal Support Worker
LAKERIDGE HEALTH
01.2023 - 01.2026
- Assist resident with activities of daily living, ensuring comfort, dignity, and safety.
- Support mobility and transfer using mechanical life and safe handling techniques.
- Provide emotional support and companionship to residents and families.
- Observe and report changes in physical and mental health to nursing staff.
- Maintain accurate documentation to care provided.
- Long term care
PATIENT SUPPORT REPRESENTATIVE/ TEAM LEADER
LAKERIDGE HEALTH
01.2018 - 01.2023
- The PSR works as part of the patient care team in various patient care areas of the Health Centre providing a variety of non-clinical activities in support of the patient and the nursing care area.
- Duties include the daily upkeep and cleaning of the patient rooms and the patient care unit.
- Patient transport, patient tray delivery and pick up.
- Non-clinical patient care as per the Statement of Limitations.
- Exposure to hazardous chemicals, waste and body fluids.
- Demonstrated ability to prioritize workload to meet deadlines - adapting to changing demands with flexibility and efficiency.
- As an Epic Super Trainer and Team Leader, responsibilities include guiding workflow implementation, supporting team members during system transitions, and ensuring continuity and efficiency across organizational operations.
DIRECT CARE WORKER
STEWART HOMES
01.2018 - 01.2019
- Assist with client daily care
- Obtain information and prepare reports or case histories
- Assess client's relevant skill strengths and development needs
- Resolve conflict situations
- Supervise activities of clients living in group homes and half-way houses
- Supervise children's visits with parents to ensure their safety
- Implement behavior management programs
- Develop, co-ordinate and implement the delivery of specific services within the community
- Assist clients/guests with special needs;
- Liaise with other social services agencies and health care providers involved with client
- GROUP HOME
PERSONAL SUPPORT WORKER
REVERA LONG TERM CARE
01.2018 - 01.2019
- Personal grooming and hygiene: Bathing and washing, assistance with rising and retiring, e.g. dressing/undressing.
- Meal preparation and assistance with eating. Toileting, e.g. emptying/changing leg bag, catheterization, bowel routines.
- Essential communication, e.g. bliss boards, augmentative communicating.
- Positioning and transferring.
- Assistance with exercises as defined in the individual’s plan of service.
- Use of special equipment, e.g. Hoyer lift.
- Maintaining accurate and complete records and documentation pertinent to specific. Individual clients, within the guidelines established by Personal Attendant Care Inc.
DIETARY SERVER
HARMONY HILL NURSING HOME
01.2016 - 01.2017
- Setting up tables or other dining areas with attention to cleanliness and order
- Preparing meals under the supervision of a dietary manager or cook
- Delivering dishes and trays at designated times and rooms
- Take down dining areas and collect plates, glasses etc.
- Discard leftovers and take out garbage
- Clean food stations and wash dishes, cooking vessels and silverware
- Stock ingredients and monitor inventory
- Assist in keeping track of expenses and menu planning
- Help maintain kitchen equipment and appliances
Education
Travel and Tourism -
Centennial College
PSW Certificate - Food Handler Certificate, First Aid CPR/AED, Feeding Certificate, Gentle Persuasive Approaches Certificate, WHMIS Certificate, Mobility Certificate
ARCHBISHOP ANTHONY MEAGER CATHOLIC CONTINUING EDUCATION
Skills
- Personal care
- Safe resident transfers
- Mobility support
- Dementia care
- Alzheimer’s care
- Meal preparation
- Feeding assistance
- Compassionate communication
References
Available upon request
Timeline
Personal Support Worker
LAKERIDGE HEALTH
01.2023 - 01.2026
PATIENT SUPPORT REPRESENTATIVE/ TEAM LEADER
LAKERIDGE HEALTH
01.2018 - 01.2023
DIRECT CARE WORKER
STEWART HOMES
01.2018 - 01.2019
PERSONAL SUPPORT WORKER
REVERA LONG TERM CARE
01.2018 - 01.2019
DIETARY SERVER
HARMONY HILL NURSING HOME
01.2016 - 01.2017
Travel and Tourism -
Centennial College
PSW Certificate - Food Handler Certificate, First Aid CPR/AED, Feeding Certificate, Gentle Persuasive Approaches Certificate, WHMIS Certificate, Mobility Certificate
ARCHBISHOP ANTHONY MEAGER CATHOLIC CONTINUING EDUCATION