Highly motivated 14 year Army veteran with career achievements to provide dedicated service for a potential employer. Organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Record keeping and management of personnel . Outstanding customer service and leadership skills in the United States Army.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Answered phone calls and emails to schedule client appointments. Provided exceptional customer service while performing multiple services including (manicures, pe
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Created marketing advertisements to increase awareness of services and boost sales.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Answered phone calls to schedule client appointments.
Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Answered over 20 phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
Received telephone calls, greeted visitors and ascertain the nature of the calls of visits. Scheduled appointments and meetings. Used multiple office automation software with varied function to produce a wide range of documents. Scheduled events and travel on the command sergeant major's calendar and appointment schedule.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing and filing documents.
Responded to inquiries from callers seeking information.
Unit Defense Travel Service Coordinator, processing more than 40 travel orders and vouchers. Picked up Official (Classified and Secret) Mail and delivered to appropriate personnel. Updated trackers or suspense files for unclassified documents as required.
Primary Leadership Development Course, Graduated w /Honors (07/2006)
Standard Army Training Systems (80 hrs) (8/2004)
Unit Prevention Leader Course (08/2010)
Soldier Financial Readiness (10/2002)
Victim Advocate Training (10/2002)
Unit Female Mentorship Program (04/2011)
Defense Travel Systems (01/2012)
Army Commendation Medal (3), Army Achievement Medal (5), Meritorious Unit Commendation, Army Good Conduct Medal (4), National Defense Service Medal, Armed Forces Expeditionary Medal, Global War on Terrorism Service Medal, Korean Defense Service Medal, Commissioned Officer Professional Development Ribbon, Army Service Ribbon, Overseas Service Ribbon, Certificate of Appreciation, Certificate of Achievement (2)