Tashana Wimbish
Newport News,VA
Summary
Detail-oriented professional with a strong work ethic and a collaborative mindset. Recognized for exceptional quality control and inspection skills, consistently delivering results under challenging circumstances. Proficient in inventory management, order fulfillment, and equipment operation, with a commitment to enhancing operational efficiency through effective communication and problem-solving. Career aspirations focus on leveraging these competencies to drive continuous improvement in future roles.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon Warehouse
Suffolk, VA
10.2022 - Current
- Inspect over 1,000 returned merchandise for damage or defects before restocking shelves or returning them to suppliers and vendors.
- Ensured compliance with established safety procedures when operating forklifts and electric pallet jacks while performing physical tasks within the warehouse environment.
- Determines the placement of merchandise, follows safety and lifting protocols during deliveries, and conducts safety reviews.
- Updated inventory and production information using warehouse management systems and scanner guns.
Uber Partner Driver
Uber
Newport News, VA
02.2023 - 02.2025
- Transport 20+ passengers daily and provide outstanding customer service by ensuring that they arrive at their destinations safely and quickly
- Maintain a perfect 5-star rating by keeping vehicle clean and in excellent condition, resolving customer problems, and ensuring customer satisfaction
- Executed strategic deliveries 100% on time, increasing customer satisfaction
- Maintained cleanliness of interior and exterior of vehicle.
Armed Security Officer
Atlantic Protection Services
Newport News, VA
09.2023 - 05.2024
- Safeguarded individuals and their belongings.
- Supervised security devices, maintained perimeter patrol and ensured access point integrity.
- Proficient with strategies for ensuring safety.
- Identified and prevented potential theft incidents.
Armed Security Officer
Top Guard Security
Hampton, VA
09.2022 - 03.2023
- Safeguard and protect persons and property or deter theft, loss
- Completes reports by recording observations, information, occurrences, and surveillance activities
- Able to anticipate, identify and handle problems and take appropriate action quickly and effectively
Amazon Flex Delivery Driver
Amazon
Hampton, VA
10.2021 - 10.2022
- Provides high-quality product delivery with a focus on safety and timeliness.
- Developed and upheld exceptional rapport with clientele.
- Evaluates merchandise positioning, ensures compliance with safety and lifting standards in deliveries.
- Adhered to checklist protocols for daily trip inspections.
Amazon Delivery Driver
Amazon DSP
Hampton, VA
04.2022 - 09.2022
- Assisted warehouse personnel in packing orders when necessary.
- Verified accuracy of items loaded onto truck against shipping documents.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Customer Service Representative (Remote)
Faneuil
Hampton, VA
11.2021 - 03.2022
- Resolved routine service inquiries from members.
- Maintained a high level of professionalism when dealing with difficult customers.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Upheld high standards in addressing customer concerns promptly.
Office Assistant (Remote)
DREAMZ LLC
Norfolk, VA
04.2020 - 11.2021
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided prompt telephone support.
- Handled sorting and dispatching of correspondence efficiently.
- Maintained an organized filing system of paper documents and electronic files.
Security Guard (Unarmed)
Bronsnan Risk Consultants
Hampton, VA
12.2020 - 03.2021
- Managed detail setup efficiently at front entrance.
- Maintained a high level of attention to deter unauthorized activities.
- Cultivated positive interactions to enhance customer satisfaction.
- Generate accurate and prompt reports.
Correctional Officer
St. Brides Correctional Center
Chesapeake, VA
08.2019 - 12.2020
- Implemented regulations to ensure a safe environment inside the prison.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
- Documented daily logs summarizing significant events and inmate activities.
Dept manager/Cashier/Customer Service/Stocker
Walmart
Virginia Beach, VA
01.2016 - 08.2019
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Expanded departmental revenue while reaching performance objectives.
- Executed shopping tasks to fulfill customer online purchases of groceries and merchandise.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
Security Officer
Securtias USA
Norfolk, VA
02.2019 - 07.2019
- Check surveillance cameras periodically to identify disruptions or unlawful acts
- Investigate people for suspicious activity or possessions
- Respond to alarms by investigating and assessing the situation
- Provide assistance to people in need
Customer Service Representative (Remote)
Alec
Norfolk, VA
10.2015 - 08.2017
- Partnered with 16 remote customer service representatives to provide exceptional customer service and support for 400 customers.
- Assist in placing orders, tracking shipments, and determining the best course of action for resolving billing issues.
- Liaise with the IT department in troubleshooting and offering guidance concerning various technical defects.
- Conducted regular follow-up calls with customers after resolving their issues.
Assistant Coordinator/Office Manager
Most excellent home care agency
Queens, NY
08.2013 - 09.2015
- Provided administrative support to the team, including scheduling meetings and responding to emails.
- Addressed all client requirements through telephone communication for efficient scheduling and payroll processing.
- Assisted in the coordination of projects and activities, ensuring deadlines were met.
- Excelled both independently and collaboratively during project execution.
Shipping and Receiving Associate/Delivery
Sun warehouse
Queens, NY
01.2013 - 12.2013
- Checked accuracy of shipments and purchase orders, informing supervisor about noted discrepancies.
- Coordinated with internal departments to ensure timely delivery of items ordered from outside vendors.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Utilized RF scanners for inventory control processes.
Cashier/Customer Service
Food World Supermarket
Queens, NY
03.2012 - 06.2013
- Maintain clean and orderly checkout areas.
- Accepting payments, ensuring all prices and quantities are accurate, and providing a receipt to every customer.
- Operating scanners, cash registers, and other electronics throughout the store.
- Processing refunds and exchanges, resolving complaints.
Soup Kitchen Assistant
St. Matthew's R.C Church
Brooklyn, NY
01.2005 - 12.2010
- Followed all health department regulations while preparing food products for consumption by customers.
- Provided meals to residents and individuals in need.
- Complete after-meal cleanup as necessary, and ensure that leftover food is properly stored.
- Maintain values of dignity, empowerment, and respect with all clients, staff, and volunteers of the agency and program.
Education
High school diploma - Career And Technical Education
William.H.Maxwell
Brooklyn, NY06.2012
Skills
- Customer service
- Warehouse operations
- Shipping and receiving
- Microsoft Office
- Adobe
- Training
- Time management
- Management
- Data entry
- Computer Skills
- CPR
- Law enforcement
- Freight experience
- Security
- Cash handling
- Surveillance
- CCTV
- Microsoft PowerPoint
- Sales
- Conflict management
- Loss Prevention
- Merchandising
- Supervising experience
- Teamwork
- Flexibility
- Problem solving
- Inventory counting
- Reliability
- Driving
- Windows
- Leadership
- Communication Skills
- Food service
- Pallet jack operations
- Forklift operations
- Robot operations
Certification
- First Aid Certification
- Class D Security Guard Card
- CPR Certification
- PIT Certification
- TDR Certification
- Robotics Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Armed Security Officer
Atlantic Protection Services
09.2023 - 05.2024
Uber Partner Driver
Uber
02.2023 - 02.2025
Warehouse Associate
Amazon Warehouse
10.2022 - Current
Armed Security Officer
Top Guard Security
09.2022 - 03.2023
Amazon Delivery Driver
Amazon DSP
04.2022 - 09.2022
Customer Service Representative (Remote)
Faneuil
11.2021 - 03.2022
Amazon Flex Delivery Driver
Amazon
10.2021 - 10.2022
Security Guard (Unarmed)
Bronsnan Risk Consultants
12.2020 - 03.2021
Office Assistant (Remote)
DREAMZ LLC
04.2020 - 11.2021
Correctional Officer
St. Brides Correctional Center
08.2019 - 12.2020
Security Officer
Securtias USA
02.2019 - 07.2019
Dept manager/Cashier/Customer Service/Stocker
Walmart
01.2016 - 08.2019
Customer Service Representative (Remote)
Alec
10.2015 - 08.2017
Assistant Coordinator/Office Manager
Most excellent home care agency
08.2013 - 09.2015
Shipping and Receiving Associate/Delivery
Sun warehouse
01.2013 - 12.2013
Cashier/Customer Service
Food World Supermarket
03.2012 - 06.2013
Soup Kitchen Assistant
St. Matthew's R.C Church
01.2005 - 12.2010
High school diploma - Career And Technical Education
William.H.Maxwell
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