Tashanda Tyson

Wingstop

09.2022 - Current

Processed customer transactions efficiently using POS system
Assisted customers with menu selections and special requests
Maintained clean and organized work environment to enhance service quality
Managed cash register, ensuring accurate cash handling and reconciliation
Collaborated with team members to meet daily operational goals
Addressed customer inquiries and resolved issues promptly
Trained new staff on customer service best practices and POS operations
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Met customer service goals and exceeded customer expectations.
Counted money in drawers at beginning and end of each shift.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Developed and managed relationships with customers to increase customer loyalty.