Tasha Cochran

• Established relationships with clients by providing prompt service, accurate information and follow-up support.
• Provided professional advice on a range of life, health, property and casualty insurance policies.
• Identified opportunities for cross-selling additional products or services.
• Maintained knowledge of current insurance regulations and compliance standards.
• Advised clients on available discounts or additional coverage options that could benefit them.
• Generated quotes for various types of insurance policies based on customer requirements.
• Upsold products to policyholders and potential new clients.
• Sought out new clients and developed clientele by networking to find new customers.

• Handle all client requests concerning:
• Test Results/Test Status/Test Procedures
• Review pending test results and informed the client of delayed testing procedures
• Appropriate Submission Requests
• Courier & Logistics Requirements
• Fees for Analysis & Testing
• Test Turnaround Time (TAT)
• Critical Diagnoses or STAT Cases
• Clinical Questions for the Pathology Staff
• Responsible for all new and current accounts within a specific geographic area
• Ordering supplies for accounts
• Building relationships and rapport with key account contacts
• Supporting the local sales representative and assisting them with account specific needs
• Tracking and managing specimen submission for initial cases or high priority cases
• Managed unsatisfactory specimens
• Call and inform the client of the unsatisfactory specimens
• Resolve the issue and update the client properly
• Worked closely with local sales rep to resolve prolonged unacceptable specimen submissions
• Coordinate courier and FedEx pick-ups
• Track incoming specimens
• Participant in Deep C Exact Science Clinical Trial
• Manage Client Reports
• Dx Summary
• Client information’s Rpt
• Malignant Rpt
• Adenoma Detection Rpt
• Pre Accession Problem Case
• Accession
• Add To Problem Spread Sheet
• Call The Client
• Send Any Faxed Documents Required To Resolve
• Additional testing
• Client Sendouts
• Physician Sendouts
• Update Spread Sheets
• Pre Accession
• In-House Additional Testing
• Additional Testing From Clients
• Oncometrix
• Ironwood
• Snd( AEL & Imf)

• Provides to the customer
• product, service,
• transit information
• Process orders
• Acts as liaison to facilitate issue resolution
• Aggressively communicated with the operating company to resolve issues that need received before resulting in a late on time receiving issue.
• Maintain customer records
• Updating account information
• Ensuring customer/project files are organized
• Resolve product or service problems
• clarifying the customer’s complaint,
• determine the cause of the problem,
• select and explain the best solution to solve the problems,
• expedite correction or adjustment,
• follow up to ensure resolution
• Maintain financial accounts by processing customer adjustments
• Aggressively communicated to the operations company to meet companies on time receiving quote’s weekly.
• Aggressively communicated with the operating company to get trailer released and received in to meet customers’ needs
• Logistics/Receiving Quotations for all in and Inbound freight
• Inbound Tasker
• Data Entry
• Receiving verification
• Reconciliation reports
• Inbound Scheduler
• Coordination, prioritize, and scheduling requests for customers
• Schedule and maintain receiving appointments.
Trade Custom lead
• Establish or adjust work procedures to meet production standards
• Builds organizational capacity
• Leading others in problem solving, principle based decision making, process, and performance improvement.
• Suggest plans to motivate employees to meet production goals
• Supervises 1-30 employees.
• Prepare line for upcoming shift
• Understanding proper line layout;
• Pallet inspection (inbounds and finished goods);
• Submit product/component requests and Logbook entries;
• Maintain proper line coverage
• Finished goods counts;
• Return to inventory; check , count product and components prior to production as required; Check in product/component pallets; Lot changes
• Document material movement; End of shift counts (finished goods and product)

• Assisted the Store Manager in the daily operation of the store.
• Providing exceptional service to our customers.
• Maintaining inventories
• Maintaining Store appearance
• Completing daily paperwork