CNA/Travel Professional
Open To Work
TaShara Erie
Self-employeed
Kansas City,MO
Work Preference
Job Search Status:
Open to work
Desired Job Title
Customer Service RepresentativeDirect Support ProfessionalCertified Nursing AssistantSupervisor
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
On-SiteRemoteHybrid
Location:
Kansas City, MO
Open to relocation:
Yes
Minimum Desired Compensation
$25/hr
Important To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPersonal development programsFlexible work hoursWork from home optionPaid time offPaid sick leave401k matchTeam Building / Company Retreats
1
Certification
20
years of professional experience
Compassionate and detail-oriented healthcare professional with over 10 years of CNA and customer service experience. Self-motivated individual skilled in coordinating schedules, resolving staffing gaps, and fostering a positive team culture that ensures quality resident care and smooth departmental operations.
Work History
Direct Support Professional Shift Supervisor
9 Months- Developed and implemented individualized care plans in collaboration with multidisciplinary teams.
- Monitored client progress, documenting changes and communicating effectively with supervisors and families.
- Provided direct support to individuals with behavioral health needs, fostering personal development and independence.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Owner/Operator Erie-Turner Escapes
3 Years 6 Months- Developed personalized travel itineraries based on client preferences and budget constraints.
- Researched and recommended travel packages, accommodations, and activities aligned with customer interests.
- Leveraged CRM software to track bookings, payments, and customer interactions efficiently.
- Assisted clients in navigating travel regulations and safety protocols in various destinations.
- Enhanced client satisfaction by providing personalized travel recommendations and itineraries.
Certified Nursing Assistant
1 Year 10 Months- Monitored vital signs, documenting changes to support care team decisions.
- Collaborated with nursing staff to implement patient care plans effectively.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Worked in various care facilities to ensure staffing needs are met.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Certified Nursing Assistant
1 Year- Collaborated with nursing staff to implement patient care plans effectively.
- Trained new staff on best practices for patient care and safety protocols.
- Maintained cleanliness and organization of patient areas to promote hygiene standards.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Cashier
6 Months- Handled cash, credit, and debit transactions with high accuracy.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Certified Nursing Assistant
2 Years 2 Months- Enhanced patient communication by actively listening and providing emotional support.
- Streamlined documentation processes, improving accuracy in patient records management.
- Led initiatives for improving resident engagement, fostering a supportive environment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Patient Care Technician
2 Years 3 Months- Monitored patient vital signs, ensuring timely reporting of changes to nursing staff.
- Assisted in daily living activities, enhancing patient comfort and satisfaction levels.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Helped initiate the "Smiles are contagious" campaign.
Home Health CNA
8 Months- Provided compassionate personal care, assisting patients with daily living activities and mobility needs.
- Monitored and documented vital signs, ensuring accuracy and timely reporting to healthcare teams.
- Collaborated with multidisciplinary teams to enhance patient outcomes and coordinate effective care strategies.
- Trained new staff on best practices for patient care, fostering a collaborative team environment.
- Advocated for patient rights and comfort, ensuring adherence to ethical standards in home health care delivery.
- Developed strong rapport with patients by demonstrating empathy, compassion, patience, professionalism at all times.
- Took call-ins and filled shifts as necessary.
Developmental Aide
7 Years 9 Months- Assisted residents with daily living activities to promote independence and enhance quality of life.
- Collaborated with healthcare team to develop and implement personalized care plans for residents.
- Monitored resident progress, documenting changes in behavior and health for interdisciplinary review.
- Trained new staff on best practices for resident care and safety protocols to ensure compliance.
- Coordinated recreational activities that fostered social engagement and improved resident morale.
- Implemented safety measures within facility, reducing incidents through proactive risk assessment strategies.
- Implemented behavior safety plans to ensure the safety of residents and staff.
Education
High School Diploma
Certified Nurses Aide - CNA Certificate
Skills
Crisis intervention
Medication management
Behavior redirection
Client support
Time management
First aid and safety
Behavioral management
Certification
- CNA - Certified Nurse Assistant
- Level One Med Aide
- BLS/First Aid Certified
Timeline
Direct Support Professional Shift Supervisor
Behavioral Health Allies
12.2025 - CurrentRead More
Certified Nursing Assistant
Iowa Jewish Senior Life Center
07.2023 - 07.2024Read More
Owner/Operator Erie-Turner Escapes
Self-employeed
03.2023 - CurrentRead More
Certified Nursing Assistant
CBS Staffing Agency
03.2023 - 01.2025Read More
Cashier
Dollar Tree
12.2021 - 06.2022Read More
Certified Nursing Assistant
Helping Hands
04.2017 - 06.2019Read More
Patient Care Technician
Mercy One Medical Center
04.2016 - 07.2018Read More
Home Health CNA
Estrella Home Health
05.2015 - 01.2016Read More
Developmental Aide
Country View Care Center
02.2007 - 11.2014Read More
Hawkeye Community College
Certified Nurses Aide from CNA Certificate
Read More
Waterloo West High School
High School Diploma
Read More